Public administration is classified into a specific organizational form that follows the development of all civilizations. Today, more than ever, we deal with creating a new model of public ...administration. The reform of public administration intends to achieve the model adjusted to the needs of society, based on lawful solutions, and real conditions. The EU integration process puts a pressure on public administration to deliver better service, with more and more demands to increase the skills of employees, to make performance of duties and tasks more effective, adhering to the principles of good governance. This paper presents a study of administrative body's organizational culture, based on the selected standpoint that the organizational culture is defined as a set of values, norms and beliefs in which the servants in administrative body share the same opinion. This brought ten characteristic values that can be shaped into the mission of observed local self-government (public administration) unit. We tried to estimate through this research how civil servants perceive these ten values, and whether they like it or not.
There are number of obstacles on a challenging road to the effectiveness and business and organizational excellence. One of the most difficult ones is human (not) understanding of the constant flux ...of change. Such is the case when it comes to development of quality management system. Will the quality be either a problem or resource of some organization depends above all on the basic standpoint towards quality that exists in the organization. Many authors underline that implementation of quality management system and obtaining ISO 9000 certificate is not an easy task, but also emphasize that its maintenance and improvement is much more difficult task. The greatest number of problems that occur during the realization of project of quality management system as well as its improvement are the result of misunderstanding of the essence of standard, that is its principles. On of these principles is Leadership too, that is the role of Top Management. Managers at the highest levels are certainly the most responsible for establishing the vision and guiding organization in all business aspects, including Quality Management and Quality Management System. This work presents results of research conducted on the top management in 204 organizations with introduced quality system. Results show views of top management about the effects of introduced quality system as well as about future steps in terms of improving the same.
Javna uprava se svrstava u specifičan organizacijski oblik koji prati razvoj svih civilizacija. Danas se više nego ikad bavimo stvaranjem novog modela funkcioniranja javne uprave. Šta učiti kako bi ...ista bila funkcionalnija i efektivnija, te dostupna građanima? Jedan od načina je svakako uvođenje sustava kvalitete prema zahtjevima nekih od normi kao što su zahtjevi norme ISO 9001. Svakako da se onda postavljaju pitanja o mogućnosti uspostave ovakvih sustava u jedinicama lokalne samouprave, prihvatanja od strane zaposlenika, razumijevanja pojma usluge u ovom sektoru i brojna druga pitanja. U radu je prikazano istraživanje na primjeru pet općina u Federaciji Bosne i Hercegovine, od kojih četiri imaju uveden sustav kvalitete. U istraživanju su sudjelovali zaposlenici koji su u neposrednom kontaktu s njihovim kupcima te su razmatrana njihova mišljenja i stavovi u vezi izgrađenog sustava kvalitete u njihovim sredinama, kao i pitanja koja se tiču njihovog poznavanja i razine izgrađenog i uvedenog sustava kvalitete kroz njegove pojedine elemente. Rad je svakako tek početak na putu potpunog razumijevanja sustava kvalitete u jedinicama lokalne samouprave.
This research paper presents the approach of automated computerized identification of causal knowledge and causal graphs using monitoring of vibrations and temperatures of sliding bearings of ...high-power and high-speed process ventilators. Method of Granger causal connectivity analysis of vibration and temperature parameters is presented. This method improves diagnostics of process ventilators because of identification of causal relations and links of vibrations and temperatures in graph form. After computing and plotting causal graphs for vibrations and temperatures, causal density is computed as a measure of dynamical complexity of system. Numerical values of causal density are taken as indicators of systems "health" of process ventilators.
In the creative application of quality system and achieved effects in organizations, it is very important to consider this issue from several angles. The most common way of viewing it is from the ...point of view of the organization, but we must not forget those who have participated in the overall process of introduction and certification of quality systems in organizations. These are primarily the consultants and certification houses. Besides them, the possible angles of observation are also coming from the point of view of customers and suppliers. This work presents the results on opinions of the consultants of quality system and certification houses about achieved effects in organizations with introduced quality system, in Bosnia and Herzegovina. The research was conducted on 31 consultants and 11 certification houses, where the opinions of consultants and certification houses about factors affecting the quality were studied firstly, and then followed by the opinions of consultants about achieved effect in 14 offered factors (effects). According to the opinions of consultants and certification houses, the introduced quality system in organizations in Bosnia and Herzegovina affected most of observed factors, except for the factors relating to the employees and increment of innovations.Original Abstract: U kreativnoj primjeni sustava kvalitete i ostvarenim ucincima u organizacijama, veoma je vazno sagledati ovo pitanje iz nekoliko kutova. Najcesci nacin promatranja je sa strane organizacije, ali ne smijemo zaboraviti ni one koji su sudjelovali u cjelokupnom procesu uvodenja i certificiranja sustava kvalitete u organizacijama. To su u prvom redu konzultanti i certifikacijske kuce. Osim njih, moguci kutovi promatranja su takoder i sa strane kupaca i dobavljaca. U radu su prikazani rezultati o misljenju konzultanata sustava kvalitete i certifikacijskih kuca o ostvarenim ucincima, u organizacijama s uvedenin sustavom kvalitete, u Bosni i Hercegovini. Istrazivanje je provedeno na 31 konzultantu i 11 certifikacijskih kuca gdje su prvo istrazivana misljenju konzultanata i certifikacijskih kuca o faktorima koji utjecu na kvalitetu, a zatim su istrazivana njihova misljenja o ostvarenom ucinku na 14 ponudenih faktora (ucinaka). Uvedeni sustav kvalitete u organizacijama u Bosni i Hercegovini, prema misljenju konzultanata i certifikacijskih kuca, utjecao je na vecinu razmatranih faktora, osim faktora koji se odnose na zaposlene i povecanje inovacija.
U ovom radu je dan pristup automatskog računarskog identificiranja uzročnog znanja i uzročnih grafova putem monitoringa vibracija i temperatura postrojenja procesnih ventilatora velikih snaga i ...velikih brzina vrtnje. Predstavljena je metoda Granger-ove uzročne analize uzročnih veza mjernih parametara vibracija i temperature. Ova metoda poboljšava dijagnostiku procesnih ventilatora zbog identifikacije uzročnih zakonitosti parametara vibracija i temperatura u dijagramskom obliku. Nakon računanja i crtanja uzročnog grafa za vibracije i temperature, računa se uzročna gustoća, kao mjera dinamičke složenosti sustava. Numeričke vrijednosti uzročne gustoće se uzimaju kao indikatori sustavnog "zdravlja" procesnih ventilatora.
This paper will present a short analysis of the past use of the unified information system a|TEST, as well as introduction of video surveillance over the work of stations for technical inspection of ...vehicles in Federation of Bosnia and Herzegovina in the period of 19 April 2007 - 31 March 2012. This use has caused increased quality of control performance of technical vehicle regularity, which contributes to overall increment of level of traffic safety on the roads in Bosnia and Herzegovina. The quality of information system a|TEST is also confirmed by the implementation of standard ISO/IEC 27001:2005 during year 2009. Only about 5000 companies in Europe have this standard. The aforementioned confirms the quality of work of an overall organization of professional institution and established information system a|TEST in Federation of Bosnia and Herzegovina. PUBLICATION ABSTRACT
U kreativnoj primjeni sustava kvalitete i ostvarenim učincima u organizacijama, veoma je važno sagledati ovo pitanje iz nekoliko kutova. Najčešći način promatranja je sa strane organizacije, ali ne ...smijemo zaboraviti ni one koji su sudjelovali u cjelokupnom procesu uvođenja i certificiranja sustava kvalitete u organizacijama. To su u prvom redu konzultanti i certifikacijske kuće. Osim njih, mogući kutovi promatranja su također i sa strane kupaca i dobavljača. U radu su prikazani rezultati o mišljenju konzultanata sustava kvalitete i certifikacijskih kuća o ostvarenim učincima, u organizacijama s uvedenim sustavom kvalitete, u Bosni i Hercegovini. Istraživanje je provedeno na 31 konzultantu i 11 certifikacijskih kuća gdje su prvo istraživana mišljenja konzultanata i certifikacijskih kuća o faktorima koji utječu na kvalitetu, a zatim su istraživana njihova mišljenja o ostvarenom učinku na 14 ponuđenih faktora (učinaka). Uvedeni sustav kvalitete u organizacijama u Bosni i Hercegovini, prema mišljenju konzultanata i certifikacijskih kuća, utjecao je na većinu razmatranih faktora, osim faktora koji se odnose na zaposlene i povećanje inovacija.
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