Diversity and inclusion (D and I) bring many benefits to society, particularly in public sector organisations servicing increasingly diverse communities. To deliver public value, government agencies ...at all levels must more intentionally direct public sector knowledge, skills, and experiences to shape the current and future capabilities of a more diverse and inclusive workforce. Fully optimising workplace D and I has proven elusive. An evolving array of new and residual policy and practice elements has led to a mismatch of goals and outcomes. Moreover, many accepted 'best' practice approaches are out-of-step with rapidly shifting societal and workforce compositions and mechanisms and societal expectations for organisations to reflect and embrace D and I. Accommodating these shifts demands a bolder, more agile 'next' practice approach that is fit-for-purpose in creating and maintaining a modern, diverse, inclusive workplace. This practice-focused article constructs a Capability Maturity Model to guide D and I decision-making and support continuous improvement.
Incident handling strategy is one key strategy to mitigate risks to the confidentiality, integrity and availability (CIA) of organisation assets, as well as minimising loss (e.g. financial, ...reputational and legal) particularly as organisations move to the cloud. In this paper, we surveyed existing incident handling and digital forensic literature with the aims of contributing to the knowledge gap(s) in handling incidents in the cloud environment. 139 English language publications between January 2009 and May 2014 were located by searching various sources including the websites of standard bodies (e.g. National Institute of Standards and Technology) and academic databases (e.g. Google Scholar, IEEEXplore, ACM Digital Library, Springer and ScienceDirect). We then propose a conceptual cloud incident handling model that brings together incident handling, digital forensic and the Capability Maturity Model for Services to more effectively handle incidents for organisations using the cloud. A discussion of open research issues concludes this survey.
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•Survey of incident handling strategy and standards.•Cloud security incident handling strategy.•The role of digital forensics in incident handling.•A conceptual cloud incident handling model.•Research trends and future research directions.
Software testing is a crucial activity during software development and fault prediction models assist practitioners herein by providing an upfront identification of faulty software code by drawing ...upon the machine learning literature. While especially the Naive Bayes classifier is often applied in this regard, citing predictive performance and comprehensibility as its major strengths, a number of alternative Bayesian algorithms that boost the possibility of constructing simpler networks with fewer nodes and arcs remain unexplored. This study contributes to the literature by considering 15 different Bayesian Network (BN) classifiers and comparing them to other popular machine learning techniques. Furthermore, the applicability of the Markov blanket principle for feature selection, which is a natural extension to BN theory, is investigated. The results, both in terms of the AUC and the recently introduced H-measure, are rigorously tested using the statistical framework of Demšar. It is concluded that simple and comprehensible networks with less nodes can be constructed using BN classifiers other than the Naive Bayes classifier. Furthermore, it is found that the aspects of comprehensibility and predictive performance need to be balanced out, and also the development context is an item which should be taken into account during model selection.
With the advent COVID-19 pandemic, it has been proved that we live in a VUCA world. However, humanity was able to sustain the pandemic through knowledge sharing with their peers. This proves that the ...organization needs to engage effectively with its stakeholders to maintain itself in the VUCA world. Higher Education Institutions (HEIs) are no exception in such a scenario. However, there are various enablers and inhibitors in knowledge exchange dynamics (KED) in a university setting. So based on this, the study develops an inhibitor-based model for implementing KED in university projects. The inhibitors are identified through a systematic literature review and validated by experts, such as academicians and their stakeholders. Prioritizing these inhibitors allowed the expert to concentrate on the most critical inhibitors using the Orders of Magnitude-Analytic Hierarchy Process. Using the priority weights obtained from the model, a capability maturity model is developed to assess a university's capability and maturity level for a successful KED. From the capability maturity model results, one can understand the specific inhibitors that act as a hindrance to KED and set agenda for improvement for HEIs.
Carbon emissions are considered as major factor affecting sustainable urban development. Cities have been promoting low carbon city (LCC) strategies to reduce carbon emissions and various methods ...have been introduced to assess the performance of LCC strategies. However, most of the existing assessment methods focus on overall LCC performance at city level, but the effects of individual dimensions like industrial structure and energy efficiency are ignored. The research question in this study therefore is whether an alternative method can be established to measure both the overall and dimensional LCC performance. This paper introduces a method for assessing LCC performance by using Capability Maturity Model (CMM), which is called LCC-CMM. The proposed method of LCC-CMM can help identify LCC maturity grade through assessing the performance of individual LCC dimensions which contributes to overall performance. There are four procedures in applying LCC-CMM, including to identify the Key Process Areas (KPAs) in the context of LCC, denoted as LCC-KPAs, to define the indicators for measuring the performance of LCC-KPAs, to calculate the performance score for each LCC-KPA, and to define criteria for specifying different grades of LCC capability maturity. The proposed method is proven effective through a case demonstration. The method can help policy makers to identify weak areas in LCC practice and introduce tailor-made policy measures to improve the weak areas.
•Low carbon city (LCC) assessment should consider overall and dimensional level.•This paper introduces a LCC assessing method by using Capability Maturity Model.•The proposed method can help identify LCC maturity grade.•The proposed method can assess the LCC overall and dimensional performance.•The interpretation of the results should be in cooperation with local condition.
•Software usability is directly influenced by software process quality.•Most UCMMs are generic, not focusing on specific domains/contexts.•Most UCMMs are based on consolidated SPCMMs such as ISO/IEC ...15504 or CMMI.•UCMMs seem to be developed in an ad-hoc manner.•Only a small amount of UCMMs have been validated.•Most UCMMs are not accompanied by support for their application in practice.
A world becoming more digitally transformed and connected poses significant challenges for IT organizations, requiring increased attention to the usability of their software products and, consequently, to the systematic establishment of usability engineering (UE) processes. Typically, the establishment of software processes is guided by software process capability/maturity models (SPCMMs), such as CMMI or ISO/IEC 15504. However, it seems that these commonly adopted models do not explicitly cover usability engineering (UE) processes. Thus, a question that arises is, if there exist process capability/maturity models focusing explicitly on usability engineering? If yes, to which degree do they assist in the assessment process? To answer this, we conducted a systematic literature review on usability capability/maturity models (UCMMs). A total of 15 UCMMs were identified and analyzed, synthesizing information on their measurement framework and process reference model, usage support and how they have been developed/validated. We observed that most of the models are based on consolidated SPCMMs, such as CMMI or ISO/IEC 15504. Only few UCMMs customized for specific contexts were found. Although all UCMMs propose or reference a measurement framework, only 5 UCMMs define a proper process reference model. Most of the models also do not offer support for their usage, which may hinder their larger scale adoption in practice. Furthermore, we noted a lack of information on how most of the models have been developed and validated, which leaves their validity questionable. These results indicate the need for further research on UCMMs taking into consideration the increased importance of usability in software product quality.
Purpose Digital transformation is crucial for achieving high-quality development in the construction industry. Assessing the industry's digital maturity is an urgent necessity. The Digital ...Transformation Maturity Model is a potential tool to systematically evaluate the digital maturity levels of various industries. However, most existing models predominantly focus on sectors such as the Internet and manufacturing, leaving the construction industry comparatively underrepresented. This study aims to address this gap by developing a maturity model tailored specifically for digital transformation within the construction industry. Design/methodology/approach This study leverages the Capability Maturity Theory and integrates the unique characteristics of the construction industry to construct a comprehensive maturity model for digital transformation. The model comprises five critical dimensions: industry environment, strategy and organization, digital infrastructure, business process and management digitization, and digital performance. These dimensions encompass a total of 25 assessment indexes. To validate the model's feasibility and effectiveness, a digital transformation maturity assessment was conducted within China's construction industry. Findings The results of the maturity assessment within the Chinese construction industry reveal that it currently operates at the third level of digital maturity (defined level). The industry's maturity score stands at 2.329 out of 5. This outcome indicates that the developed model is accurate and reliable in assessing the level of digital transformation maturity within the construction industry. Originality/value This paper contributes both practical and theoretical insights to the field of digital transformation within the construction industry. By creating a tailored maturity model, it addresses a significant gap in existing research and offers a valuable tool for assessing and advancing digital maturity levels within this industry.
Test maturity model integration (TMMi) is popular for the maturity assessment and capability improvement of software testing practices. We present a status report for TMMi, including motivations and ...benefits, and discuss how companies have been ranked in its process areas.
•Design for occupational safety and health (DfOSH) is important to OSH improvement in construction.•There is limited insight into organisational DfOSH capability.•A DfOSH capability maturity indictor ...(DfOSH-CMI) tool is developed.•The DfOSH-CMI tool would enable assessment and continuous improvement of firms’ DfOSH capability.
It has been established that design contributes to the occurrence of occupational injuries and illnesses in the construction sector. This has resulted in the need for designers to implement design for occupational safety and health (DfOSH), which is required by legislation in some countries. Consequently, designers (as individuals or organisations) should seek to mitigate occupational safety and health (OSH) risks through design. In order for design firms to do this effectively, they need to have the capability in respect of implementing DfOSH. However, there is a paucity of empirical studies on DfOSH capability as well as a robust mechanism for ascertaining the DfOSH capability of design firms. Drawing on the capability maturity concept combined with the application of expert group techniques, this study develops a novel web-based DfOSH capability maturity model that enables the assessment of the DfOSH capability of design organisations in the built environment. The model captures 18 DfOSH organisational capability attributes mapped onto five stages of capability maturation which are further contextualised by the incorporation of maturity level indicator examples in order to enable ease of use of the model. Results of the model evaluation confirm the model’s usefulness. Design firms could apply the model to self-assess their capability in order to understand the areas of capability deficiency and strength. Client organisations could also use the model as part of pre-qualification arrangements in selecting design firms with the needed DfOSH capability.
Innovation sourcing has become more critical across many industries. As global value chains have become more fragmented, change and opportunity comes from all sides. As a result, companies need to ...excel at capturing innovation opportunities with existing and potential supply chain members. This article describes a simple framework with three essential innovation sourcing capabilities needed to excel in purchasing: (1) Purchasing needs to explore unmet needs and anticipate future competitive advantages by working closely with other functions and clients; (2) it needs to explore external opportunities beyond first-tier suppliers; and (3) it needs to involve suppliers in innovation projects that consistently deliver results over time. Our framework has been developed based on a combined qualitative and quantitative research methodology that takes into account practices and results at the purchasing and company levels. The framework will help C-level managers and purchasing teams benchmark their progress in innovation sourcing and understand what steps need to be taken to achieve excellence.
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