Integrates ethical theory and practice to help strengthen readers′ awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases.
Communication Skills Virtual Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. Providing your participants with a deeper more ...nuanced understanding of communication will give them a solid foundation upon which to build strong skills and relationships in the workplace. Derived from the first book in the ATD Workshop series, this edition focuses on delivering virtual training and workshops with practical, road-tested strategies and tactics for use at all levels of your organization. New content geared to virtual training is included in presentation materials, agendas, handouts, assessments, and tools. Communication Skills Virtual Training presents two-day, one-day, and half-day communication training programs, along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event.
Language Management Wilmot, Natalie Victoria
2022, 2022-07-28, Letnik:
6
eBook
This book draws on case studies of language management within British organisations to examine the decisions they make about language diversity in their professional communications in order to be ...successful in a multilingual world.It explores the practices that the organisations use to manage language diversity in interorganisational relationships, and why certain practices occur in some situations and not others.The book highlights how organisations rely on individual employees to perform a variety of language tasks and the implications of this; the effect of English as a global lingua franca; and the translation challenges which organisations face.The book demonstrates that practices to manage language diversity are often a result of the resources organisations have at given moments in time, rather than being part of a deliberate language management strategy.
This book focuses on the lived experiences of migrants who (try to) access the workplace, and explores the barriers and support they encounter. The chapters look at the ways in which inclusion and ...exclusion from the workplace are done linguistically from historical, discourse analytical, narrative and language assessment perspectives.
Kiri Marshall grew up in a forestry community that was wary of bureaucracy. Now she is proud to be working in the ACC Contact Centre, changing attitudes and making a difference. Kathy Ombler chats to ...her.
Focuses on transition talk and boundary crossing discourse in the modern workplace Moving between linguistic, professional and national boundaries is part of the daily reality of modern workplaces, ...where the concept of a 'job for life' is now outdated. Employees move between jobs, countries and even professions during their working lives, but the multilayered process of redefining personal, social and professional identities is not reflected in current workplace research. This volume brings together a range of scholars from different disciplinary areas in the field, examining the challenges of transition into a (new) workplace, team or community, as well as transitions within different professional communities. By analyzing the strategies individuals adopt to navigate the boundaries they face (in languages, workplaces or countries), this book demonstrates that transitions are not linear but are negotiated and constructed in the situated ‘here and now’ of workplace interaction, at the same time as they are positioned in the wider socioeconomic order.Key Features
Focuses on the urban workplace environment and workforce mobility
Contributors approach transitions from a number of perspectives representing the range of work currently being undertaken in the area
A range of cases are discussed in each chapter
Focuses on transition talk and boundary crossing discourse in the modern workplace Moving between linguistic, professional and national boundaries is part of the daily reality of modern workplaces, where the concept of a 'job for life' is now outdated. Employees move between jobs, countries and even professions during their working lives, but the multilayered process of redefining personal, social and professional identities is not reflected in current workplace research. This volume brings together a range of scholars from different disciplinary areas in the field, examining the challenges of transition into a (new) workplace, team or community, as well as transitions within different professional communities. By analyzing the strategies individuals adopt to navigate the boundaries they face (in languages, workplaces or countries), this book demonstrates that transitions are not linear but are negotiated and constructed in the situated ‘here and now’ of workplace interaction, at the same time as they are positioned in the wider socioeconomic order.Key Features
Focuses on the urban workplace environment and workforce mobility
Contributors approach transitions from a number of perspectives representing the range of work currently being undertaken in the area
A range of cases are discussed in each chapter
The Work of Communication: Relational Perspectives on Working and Organizing in Contemporary Capitalism revolves around a two-part question: "What have work and organization become under contemporary ...capitalism—and how should organization studies approach them?" Changes in the texture of capitalism, heralded by social and organizational theorists alike, increasingly focus attention on communication as both vital to the conduct of work and as imperative to organizational performance. Yet most accounts of communication in organization studies fail to understand an alternate sense of the "work of communication" in the constitution of organizations, work practices, and economies. This book responds to that lack by portraying communicative practices—as opposed to individuals, interests, technologies, structures, organizations, or institutions—as the focal units of analysis in studies of the social and organizational problems occasioned by contemporary capitalism. Rather than suggesting that there exists a canonically "correct" route communicative analyses must follow, The Work of Communication: Relational Perspectives on Working and Organizing in Contemporary Capitalism explores the value of transcending longstanding divides between symbolic and material factors in studies of working and organizing. The recognition of dramatic shifts in technological, economic, and political forces, along with deep interconnections among the myriad of factors shaping working and organizing, sows doubts about whether organization studies is up to the vital task of addressing the social problems capitalism now creates. Kuhn, Ashcraft, and Cooren argue that novel insights into those social problems are possible if we tell different stories about working and organizing. To aid authors of those stories, they develop a set of conceptual resources that they capture under the mantle of communicative relationality. These resources allow analysts to profit from burgeoning interest in notions such as sociomateriality, posthumanism, performativity, and affect. It goes on to illustrate the benefits that investigations of work and organization can realize from communicative relationality by presenting case studies that analyze (a) the becoming of an idea, from its inception to solidification, (b) the emergence of what is taken to be the "the product" in high-tech startup entrepreneurship, and (c) the branding of work (in this case, academic writing and commercial aviation) through affective economies. Taken together, the book portrays "the work of communication" as simultaneously about how work in the "new economy" revolves around communicative practice and about how communication serves as a mode of explanation with the potential to cultivate novel stories about working and organizing. Aimed at academics, researchers, and policy makers, this book’s goal is to make tangible the contributions of communication for thinking about contemporary social and organizational problems.
