With this book, the authors aim to provide an overview of enterprise architecture including the process of creating, applying and maintaining it. The book successfully combines technology and ...business perspectives, and it questions standard approaches.
Enterprise 2.0 is identified as one of the most promising technological innovations in the business domain, with immense potential for enriching communication, enabling collaboration and facilitating ...learning. Although organisations are increasingly implementing Enterprise 2.0 as a useful means of knowledge sharing and collaboration, no empirical research has been performed to identify individuals' motivations to participate in Enterprise 2.0 activities. The high practical relevance and dearth of research indicate the importance of the present study. This study aims to apply the Unified Theory of Acceptance and Use of Technology to propose a research model that incorporates context-specific variables as enhancing constructs to predict individuals' adoption intentions towards Enterprise 2.0 applications. We also categorise Enterprise 2.0 users into silent and social users and conduct a comparative analysis to examine whether differences exist in factors predicting users' adoption intentions towards Enterprise 2.0 applications. To test the model, structural equation modelling is employed to analyse data collected from respondents working in seven Chinese companies conducting trial operations of an Enterprise 2.0 platform. The findings of this research provide managers with effective methods to promote individuals' participation in Enterprise 2.0 activities. This research also provides a theoretical foundation for academics and practical implications for the development of Enterprise 2.0.
Top industry analysts have identified Docker Enterprise as the leader of enterprise container platform software suites. In a very short time, the Docker Enterprise platform gained more than 700 ...enterprise customers who now manage production workloads with this commercially supported platform. This book will help you to understand what Docker.
In recent years, with the rapid development of big data technology, more and more Internet enterprises have started to transform and upgrade into big data driven enterprises. In addition, in the ...industrial field, information services driven by industrial big data have also attracted widespread attention. Some traditional industries, such as state-owned chemical enterprises are also actively transforming to information management and big data management. These traditional chemical enterprises have been using simple data processing tools internally in the past, such as Microsoft Excel. Although these tools are relatively simple to use and do not involve much learning cost, they cannot support situations where the volume of data increases and data types become more complex. These data processing methods suffer from insufficient capacity, performance degradation, management confusion and other problems, so that they are no longer suitable for modern data management work. For these traditional chemical companies, on the one hand they have many types of specialist data to store, such as simulation data, measurement data, formulation data, component data, process data, etc. On the other hand, they are unable to determine the full database table structure from the outset, and need to change it dynamically during use. This paper designs a new service-oriented data processing for dynamic schema to meet these needs, and applies it to the development of a data center web application platform for a state-owned chemical company.
Explore Amazon Connect, from implementing call flows and creating AI bots to integrating artificial intelligence solutions and analyzing critical customer sentimentKey FeaturesDiscover how to ...integrate chat with Connect to allow organizations to reduce operations costsLeverage machine learning to perform natural language processing (NLP) for analyzing customer feedback and trendsLearn how to integrate your enterprise application with Amazon ConnectBook DescriptionAmazon Connect is a pay-as-you-go cloud contact center solution that powers Amazon's customer contact system and provides an impressive user experience while reducing costs. Connect's scalability has been especially helpful during COVID-19, helping customers with research, remote work, and other solutions, and has driven adoption rates higher. Amazon Connect: Up and Running will help you develop a foundational understanding of Connect's capabilities and how businesses can effectively estimate the costs and risks associated with migration.Complete with hands-on tutorials, costing profiles, and real-world use cases relating to improving business operations, this easy-to-follow guide will teach you everything you need to get your call center online, interface with critical business systems, and take your customer experience to the next level. As you advance, you'll understand the benefits of using Amazon Connect and cost estimation guidelines for migration and new deployments. Later, the book guides you through creating AI bots, implementing interfaces, and leveraging machine learning for business analytics.By the end of this book, you'll be able to bring a Connect call center online with all its major components and interfaces to significantly reduce personnel overhead and provide your customers with an enhanced user experience (UX).What you will learnBecome well-versed with the capabilities and benefits of Amazon ConnectDetermine cost-effective solutions by integrating Connect with AWSCreate, modify, and connect contact flows to improve efficiencyBuild a conversational interface with Amazon LexFind out how to transfer contact records out of Connect via KinesisGather user insights and improve business operations with Amazon QuickSightAnalyze customer-agent conversations with ML speech analytics capabilitiesDiscover ways to provide superior customer service at a lower costWho this book is forThis Amazon Connect book is for anyone looking to save costs and improve their customer experience through a more advanced call center using Amazon Connect and other AWS capabilities. A technical understanding of Amazon Web Services (AWS) and beginner-level business administration experience are necessary to address cost concerns and risks.
Summary
Enterprises turn to their software applications to support their business processes. Over time, it is common for a company to end up with a wide range of applications, which are usually ...developed in‐house by its information technology department or purchased from third‐party specialized software companies. The result is a heterogeneous software ecosystem with applications developed in different technologies and frequently using different data models, which brings challenges when two or more applications have to collaborate to support a business process. Integration platforms are specialized software tools that help design, implement, run, and monitor integration solutions that orchestrate a set of applications. The run‐time system is the component of integration platforms responsible for running integration solutions, which makes its performance a critically important issue. In this paper, we report our experience in evaluating and comparing four well‐known open‐source integration platforms in the context of a research project where performance was a central requirement to choose an integration platform. The evaluation was conducted using a decision‐making methodology to build a ranking of candidate platforms by means of subjective and objective criteria. The subjective evaluation takes into account expert preferences and compares integration platforms using the analytic hierarchy process, which has been used in many applications related with decision‐making. The objective evaluation is build on top of properties distributed on three dimensions, namely, message processing, hotspot detection, and fairness execution, which compose the research methodology we used. The evaluated platforms were ranked to identify the one with the best performance.
Summary
Integration frameworks are specialized software tools built and adapted to facilitate the design and implementation of integration solutions. An integration solution allows for the reuse of ...applications from the software ecosystem of companies to support their business processes. There are several open‐source integration frameworks available on the market designed to operate in a business context to manipulate structured data; however, increasingly, they are required to deal with unstructured and large volumes of data, thus requiring effort to adapt these frameworks to work with unstructured and large volume of data. Choosing the framework, which is the easiest to be adapted, is not a trivial task. In this article, we review the newest stable versions of four open‐source integration frameworks by analyzing how they have evolved regarding their adaptive maintainability over five years. We rank them according to their maintainability degree and compare past and current versions of each framework. To encourage and enable researchers and developers to replicate our experiments, with the aim of verifying our findings, and to experiment with new versions of the integration frameworks analyzed, we detail the experimental protocol used while also having made all the required software involved available on the Web.
Over the last decade many governments across the world have intensified their efforts to improve efficiency of public services through Information and Communication Technology (ICT)-enabled ...transformation of Local Government Authorities (LGAs). Many of these efforts involve implementing new Information Systems and Technology (IS/IT) and integrating various disparate legacy systems to deliver improved services. While there is a surfeit of literature that have outlined the various organizational and technical challenges posed by Technology Integration Solutions (TIS), few studies have examined the role of stakeholders and surrounding challenges when implementing TIS in LGAs. The TIS adoption process involves several stakeholders, each with specific domain knowledge and expertise that are crucial to the success of TIS projects. In this paper, the authors use the concept of stakeholder theory to analyze the role of stakeholders during the TIS adoption process with regards to their perceptions on the factors influencing TIS adoption in LGAs and their involvement on the adoption lifecycle phases. A qualitative multiple case study approach is adopted to empirically highlight the different categories of stakeholders involved in the TIS adoption process, the dynamic nature and importance of their role, and why their domain knowledge and expertise are vital for TIS projects.
► Project champions are vital in effectively supporting and leading TIS projects. ► Data security/privacy, top management, and managerial ability are vital factors. ► Cost, benefits and barriers related to TIS are also highly significant factors. ► TIS is not an option but a need for most LGAs aiming for better service delivery. ► Strategies and organizational-wide policies transform TIS projects into success.
The Expansion of business nowadays wants and in this manner the new PC code and applications they battle to ceaselessly meet their clients' fulfillment and to broaden their framework's ...responsible-ness. partner degree mix between of these applications and PC code could be a should, all together that they will screen their frameworks and accordingly the exchanges made extra effectively and speedily, capacity between uses of the undertaking and mix between them are inside the most imperative wants of the endeavor and reason for existing engineers' application. With look of Service Oriented Architecture (SOA) a fresh out of the plastic new methodology was made inside the universe of PC code which give danger of executing Enterprise Application Integration (EAI) with evacuating the past constraints and deformities while not looking on the utilized stage and innovation. Amid this paper considered the techniques based for the most part of the SOA for joining the applications and furthermore components of exchanging estate frameworks to the SOA is portray.
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