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  • Improving the quality of wr...
    Nicklin, Joanna

    Nursing standard, 2002-Aug-21, Letnik: 16, Številka: 49
    Journal Article

    Good communication with patients is vital. A national audit reported that written information for patients was of poor quality (Audit Commission 1993): this was followed by a number of interrelating studies reinforcing aspects of the report. This literature review has identified sufficient evidence to influence a change in practice. A protocol for the provision of written patient information is required, and this has been developed.