The aim of this research is to gain insight into parents‘ of children with developmental disabilities perspectives about rights and services in Croatian social welfare system. This qualitative research was conducted with 13 participants. The results show positive and negative aspects about the realization of rights and services in social welfare system from parents´ of children with developmental disabilities perspectives. Social welfare system as formal support system provides different types of emotional, informational and practical support to families of children with developmental disabilities. The positive aspects indicate professionalism of social workers, improvement of family members´ quality of life, and realization of services, while negative aspects show problems and challenges facing social welfare centers and realization of rights and services. Key words: social welfare system, parents of children with developmental disabilities, rights in social welfare system, services in social welfare system.