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Odprtokodna programska oprema za podporo uporabnikom : diplomska naloga visokošolskega strokovnega študijskega programaUtroša, JernejType of material - undergraduate thesisPublication and manufacture - Maribor : [J. Utroša], 2007Language - slovenianCOBISS.SI-ID - 11924758
Author
Utroša, Jernej
Other authors
Vajde Horvat, Romana |
Rozman, Tomislav
Topics
podpora uporabnikom |
podpora storitvam |
storitveni center |
upravljanje incidentov |
odprtokodne rešitve |
i-doit |
helpCORE |
ITIL |
BPMN |
OSMM |
DCL |
OTRS |
customer support |
service support |
service desk |
incident management |
open source software |
i-doit |
helpCORE |
ITIL |
BPMN |
OSMM |
DCL |
OTRS
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Library/institution |
City | Acronym | For loan | Other holdings |
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Library of Technical Faculties, Maribor | Maribor | KTFMB |
reading room 1 cop.
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Shelf entry
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Year | Impact factor | Edition | Category | Classification | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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DRS, in which the journal is indexed
Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Utroša, Jernej | ![]() |
Vajde Horvat, Romana | 11412 |
Rozman, Tomislav | 22442 |
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