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The role of agile values in enhancing good governance in public administration during the COVID-19 crisis [Elektronski vir] : an international surveyTomaževič, Nina, 1973- ...This study aimed to analyse the impact of digitalisation on good governance with respect to selected local public administrations during the COVID-19 lockdown in the spring of 2020. The overriding ... assumption made is that agile values mediate the relationship between digitalisation and good governance on this level of public administration. Data were obtained through a web-based survey conducted between June and August 2020. The empirical analysis was facilitated by applying partial least squares structural equation modelling (PLS-SEM) on a sample of 761 public managers from five Central European countries (Czech Republic, Germany, Poland, Romania, Slovenia). The results show that digitalisation acted as an essential driver of good governance during the COVID-19 pandemic. Three out of four agile values—“employees and internal relationships”, “working public services”, and “change management”—were also shown to help make digitalisation more effective and thereby facilitate good governance. Despite some limitations (e.g., respondents’ subjective evaluations, the study only being performed during the first wave of the COVID-19 pandemic in the observed countries with different situations and consequent measures in response, and differences in the broader environment and local administration systems in the studied countries), the findings of the study are important given the lack of similar empirical studies. Public administrations should be digitalised and reformed in a way that ensures that they effectively and efficiently design, implement, measure, and continuously improve their strategies, tactics, and services, which can all be accomplished by being agile. The paper offers insights into: (1) the lessons learnt about the nature of digitalised public services/processes and agile management approaches in response to the COVID-19 pandemic and their impact on good governance; and (2) proposals for policymakers and managers in public administrations with regard to operating in extreme VUCA circumstances in any next wave of COVID-19 pandemic or in a new pandemic/public health disaster.Source: Administrative sciences [Elektronski vir]. - ISSN 2076-3387 (Vol. 13, no. 12, 2023, str. 1-22)Type of material - e-article ; adult, seriousPublish date - 2023Language - englishCOBISS.SI-ID - 175148035
Author
Tomaževič, Nina, 1973- |
Kovač, Polonca, 1971- |
Ravšelj, Dejan |
Umek, Lan, 1981- |
Aristovnik, Aleksander
Topics
agile |
agile values |
COVID-19 pandemic |
digitalisation |
good governance |
local public administration |
PLS-SEM |
public managers |
agilno |
agilne vrednote |
epidemija COVID-19 |
digitalizacija |
dobra uprava |
lokalna javna uprava |
PLS-SEM |
javni upravitelji
Author | Tomaževič, Nina, 1973- ... |
Title | The role of agile values in enhancing good governance in public administration during the COVID-19 crisis [Elektronski vir] : an international survey |
Publication date | 2023-12-30 |
COBISS.SI-ID | 175148035 |
Publication version in repository | Publisher's version |
Publication licence | Creative Commons Attribution 4.0 International |
Embargo | Immediate publication for public |
Project(s) from which the publication was funded
Title | Acronym | Project ID | Funder |
---|---|---|---|
Razvoj sistema učinkovite in uspešne javne uprave | P5-0093-2019 |
Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije |
|
Spremembe upravljanja in izvajanja storitev javne uprave v dobi digitalizacije | J5-1789-2019 |
Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije |
|
Razvoj konceptualnega okvira k uporabniku usmerjenega pametnega javnega upravljanja | J5-2560-2020 |
Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije |
Files that belong to the publication
Link |
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https://www.mdpi.com/2076-3387/13/12/248 |
https://d.cobiss.net/repository/si/files/175148035/128686/admsci-13-00248-v2.pdf |
https://repozitorij.uni-lj.si/IzpisGradiva.php?id=152781 |
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Tomaževič, Nina, 1973- | 26328 |
Kovač, Polonca, 1971- | 23676 |
Ravšelj, Dejan | 38162 |
Umek, Lan, 1981- | 28519 |
Aristovnik, Aleksander | 18942 |
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