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Analiza izbranega informacijskega sistema na področju javnih transferjev : diplomsko delo
Seidl, Magda
Diplomsko delo opisuje, kako je uvedba informacijskega sistema Krpan (v nadaljevanju IS Krpan) vplivala na zaposlene na področju socialnih transferjev na Centrih za socialno delo (v nadaljevanju ...CSD). Cilj uvedbe novega IS Krpan na CSD je izboljšanje načina poslovanja organa.
Namen diplomskega dela je ugotoviti, kako zaposleni na področju socialnih transferjev vidijo prednosti in slabosti IS Krpan ter opredeliti izboljšave pri poslovanju. V raziskovalnem delu smo opravili anketo med zaposlenimi na CSD Celje in rezultate ponazorili z grafikoni. S tem namenom smo preučili zadovoljstvo zaposlenih na CSD, ki se vsakodnevno soočajo z uporabo IS Krpan. Predstavili smo rezultate raziskave in navedli predloge možnih izboljšav IS Krpan. Uvedba IS Krpan je prispevala k določenim izboljšavam, ki jih opažajo tudi zaposleni. Glavni izboljšavi sta boljša preglednost zadev in dokumentov ter vodenje enotnega dokumentarnega gradiva. Kot pomanjkljivost IS Krpan ugotavljamo povečan obseg administrativnega dela.
Rezultati kažejo, da bo v prihodnje potrebna še dodatna nadgradnja IS Krpan, ki bo učinkovita, hitra in v korist predvsem uporabnikom storitev. Ključno pri tem pa je sodelovanje ponudnikov storitev, to je Ministrstva za javno upravo (v nadaljevanju MJU) in stroke (posamezni CSD), saj smo mnenja, da je to ključ do uspeha.
Type of material - undergraduate thesis
; adult, serious
Publication and manufacture - Ljubljana : [M. Seidl], 2023
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