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13.
Spremljanje delovanja organizacij v javni upravi
Žurga, Gordana
Zahteve, s katerimi se soočajo organizacije na področju javne uprave, usmerjajo njihovo delovanje v splošnem v dveh smereh: v iskanje učinkovitejšihpristopov k vodenju, upravljanju in delovanju ter k ...razvoju sistemov spremljanja delovanja in ugotavljanja delovne učinkovitosti. V okviru prispevka se osredotočamo na sisteme spremljanja delovanja in ugotavljanja delovne izvedbe (uspešnosti in učinkovitosti) v javni upravi. Organizacije javne uprave k spremljanju delovanja pristopajo različno ter razvijajo in uporabljajo različna orodja za ugotavljanje delovne izvedbe. Celotno dogajanje, ki je v neprestanem gibanju, zahteva stalno vrednotenje delovanja organizacije. Organizacije se morajo vedno bolj prilagajati okolju in zagotavljati ustrezno stopnjo fleksibilnosti, kar postavlja organizacije v javni upravi pred dejstvo, da mora postati spremljanje delovanja ter ugotavljanje delovne uspešnosti in učinkovitosti standardizirano in vsakodnevno orodje vsake organizacije.
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