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Tipologija referenčnih vprašanj in struktura podatkovne zbirke referenčnih vprašanj : z vidika elektronskih referenčnih servisov : diplomsko deloMajcenović, DarkoPri referenčnem delu, pri klasičnem in pri elektronskem referenčnem servisu, se nekatera vprašanja in ustrezni odgovori ponavljajo, zato prihaja do nepotrebnega trošenja časa referenčnega ... bibliotekarja. Namen tega diplomskega dela je ugotoviti, kako storitev elektronskega referenčnega servisa deluje in kakšna vprašanja se pri njeni uporabi postavljajo. Na podlagi analize vzorcev referenčnih vprašanj in odgovorov izbranih elektronskih referenčnih servisov (pridobljenih 21.9.2003) in njihove tipologije je bila zasnovana struktura podatkovne zbirke referenčnih vprašanj in odgovorov. Slednja obsega tako izbiro ustrezne organizacije zapisov kot tudi oblikovanje ustrezne strukture za zapis sam. Tako bi si uporabniki elektronske referenčne storitve lahko sami poiskali odgovore na pogosto zastavljena vprašanja s pomočjo podatkovne zbirke in se na podlagi rezultatov, pridobljenih z njeno pomočjo odločali za bolj zahtevne poizvedbe ob pomoči referenčnega bibliotekarja. Prav tako pa bi lahko referenčni bibliotekar poiskal standardni odgovor na pogosto zastavljena vprašanja v podatkovni zbirki namesto, da bi celotno poizvedbo za to vprašanje ponovil še enkrat.Type of material - undergraduate thesis ; adult, seriousPublication and manufacture - Ljubljana : [D. Majcenović], 2004Language - slovenianCOBISS.SI-ID - 25995362
Author
Majcenović, Darko
Other authors
Šauperl, Alenka, 1960-
Topics
knjižnice |
referenčna služba |
elektronski referenčni servis |
referenčna vprašanja |
referenčni odgovori |
struktura |
informacijska dejavnost |
referenčne zbirke |
diplomske naloge
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Library/institution |
City | Acronym | For loan | Other holdings |
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Faculty of Arts, Central Humanities Library, Lj. | Ljubljana | FFLJ |
outside loan 1 cop.
reading room 1 cop. |
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National and University Library, Ljubljana | Ljubljana | NUK |
reading room 1 cop.
|
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University of Maribor Library | Maribor | UKM |
reading room 1 cop.
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DRS, in which the journal is indexed
Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Majcenović, Darko | ![]() |
Šauperl, Alenka, 1960- | 15444 |
Source: Personal bibliographies
and: SICRIS
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