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Ocenjevanje kakovosti v gostinstvu [Elektronski vir] : [znanstvena monografija]Uran Maravić, Maja, 1971-Pričujoča znanstvena monografija je pregled ocenjevanja kakovosti v prehrambenem gostinstvu. Dejstvo je, da na svetu obstaja veliko ponudnikov restavracij in da gosti težko ocenijo, katerega ... ponudnika bi izbrali. Pri tej odločitvi jim lahko v veliki meri pomagajo različni znaki kakovosti, ki jih dodeljujejo za njih kredibilne inštitucije. Monografija prikazuje glavne značilnosti petih sistemov ocenjevanja restavracij v svetu in doma. Izkazalo se je, da se pri večini uglednih sistemov ocenjuje po sistemu skritega gosta, ki pa ima za podlago pri ocenjevanju ocenjevalni list oziroma neke napisane ali nenapisane kriterije ocenjevanja.Type of material - scientific monograph ; adult, seriousPublication and manufacture - Koper : Založba Univerze na Primorskem, 2017Language - slovenianISBN - 978-961-7023-22-0; 978-961-7023-23-7COBISS.SI-ID - 290946560
Author
Uran Maravić, Maja, 1971-
Topics
Gostinstvo |
Kvaliteta |
Kvaliteta |
Ocenjevanje |
turizem |
kakovost |
ocenjevanje |
prehrambeni obrati |
elektronske knjige
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| Database name | Field | Year |
|---|
| Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
|---|---|
| Uran Maravić, Maja, 1971- | 21994 |
Source: Personal bibliographies
and: SICRIS
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