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Understanding acceptance factors for using e-care systems and devices : insights from a mixed-method intervention study in Slovenia
Dolničar, Vesna, 1977- ...
An increasing number of scholars have been recently exploring the role of factors that foster the adoption of different types of assistive technologies among older adults. Our study contributes to ...this field with a mixed-methods intervention study that combines a baseline and follow-up telephone survey with semi-structured interviews to evaluate the user experience and potentially identifies additional acceptance factors of e-care systems and relations among them. Different assistive technologies were tested and evaluated by three groups of participants: (1) older adults testing mobile and wearable devices and (2) informal carers who remotely monitored events recorded by e-care systems installed in the homes of (3) care receivers. The findings indicate heterogeneous needs and expectations these three groups have towards the use of e-care systems. Moreover, the results also unveil the fear of not getting help quickly in case of an emergency, and perception of safety and peace of mind as important predictors of the use of e-care systems among informal carers and care receivers. Indirectly, the results also reveal the importance of intervention and mixed methods design studies as a means of a more comprehensive understanding of acceptance factors of assistive technologies.
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