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  • Conceptualization of an integrated indicator model for evaluation of e-government policies [Elektronski vir]
    Stanimirović, Dalibor ...
    Notwithstanding the considerable investments in the last decade, highly praised concept of e-government has largely failed to achieve the expected results. Consumption of e-government services is far ... below government anticipations, while the expected benefits in terms of cost reduction and greater effectiveness of public administration are still in early stages. All these facts suggest that current evaluation of e-government policies and related decision-making is inadequate, whereas lacking formal procedures and reliable indicator models consequently results in poor quality planning and implementation of e-government policies. Paper presents an analysis of existing indicator models for evaluation of e-government policies, identifies characteristic evaluation aspects and evaluation levels and conceptualizes an integrated indicator model for evaluation of e-government policies. Analysis offers an insight into the current evaluation practice, enables detection of its deficiencies and provides a significant contribution to the development of applicable indicator models facilitating more evidencebased evaluation of e-government policies.
    Source: EGPA Annual Conference, Bergen, Norway, 5.-8. september, 2012 [Elektronski vir]
    Type of material - conference contribution ; adult, serious
    Publish date - 2012
    Language - english
    COBISS.SI-ID - 3943086

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