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Evaluation of e-government policies [Elektronski vir] : overlooked aspect of public interest
Stanimirović, Dalibor ; Vintar, Mirko
The majority of existing methodologies for evaluation of e-government policies is underdeveloped and partial, preventing comprehensive and objective evaluation. This situation consequently results in ...poor quality of planning and implementation process, while further diminishing positive effects and decreasing public consumption of e-government services. One of the most frequently overlooked aspects of e-government policies evaluation is the concept of public interest, which is not given sufficient attention within existing evaluation methodologies, reducing the legitimacy of policy making in the field. The significance of public interest is often elusively defined, while its dimensions are somehow rendered particularly within the financial benefits. Paper provides an analysis of more than 50 methodologies for evaluation of e-government policies, exploring the presence of public interest aspect within. Analysis offers an insight into the current evaluation practice enabling detection of its deficiencies as well as their mitigation, and could facilitate a significant contribution to more evidence-based evaluation of e-government policies.
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