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  • Evaluation of e-mail reference service in University Donja Gorica library : masters thesis
    Tomić, Tamara, 1966-
    Reference service in academic libraries has been in use for a very long time. The University Donja Gorica Library (UDG) is the first library in Montenegro providing e-mail reference service. The ... purpose of this research is to examinee-mails containing reference questions at UDG. This evaluation discusses the first three years (2008-2011) of implementing this service at UDG and shows its importance and usability for library users. The thesis presents and evaluates this service, some improvements are suggested. It is found out that this kind of virtual reference service is efficient and is a very good solution for one-man-library, as the number of received e-mails is rising.
    Type of material - master's thesis ; adult, serious
    Publication and manufacture - Ljubljana : [T. Tomić], 2012
    Language - english
    COBISS.SI-ID - 50188642

    Link(s):

    Repository of the University of Ljubljana – RUL

Library/institution City Acronym For loan Other holdings
Faculty of Arts, Central Humanities Library, Lj. Ljubljana FFLJ outside loan 1 cop.
reading room 2 cop.
National and University Library, Ljubljana Ljubljana NUK reading room 1 cop.
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