Designing the customer-centric organization : a guide to strategy, structure, and process

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Designing the customer-centric organization : a guide to strategy, structure, and process

Galbraith, Jay R.

Type of material - handbook ; adult, serious

Edition - 1st ed.

Publication and manufacture - San Francisco : Jossey-Bass, Wiley Imprint, cop. 2005

Language - english

ISBN - 0-7879-7919-8

COBISS.SI-ID - 512501617

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Library/institution	City	Acronym	For loan	Other holdings
EF, Central Economic Library, Ljubljana	Ljubljana	CEKLJ	outside loan 1 cop.
IEDC - Bled School of Management	Bled	IEDCBL	outside loan 1 cop.

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Galbraith, Jay R.

Source: Personal bibliographies and: SICRIS

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