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Uspešnost in učinkovitost knjižnice dr. Toneta Pretnarja s stališča uporabnikov : diplomski seminar : s prilogami na CD-ROM-u
Bertalanič, Maruša
Osnovni namen preučevanja uporabnikov je pridobiti podatke, ki bodo določeni knjižnici služili pri načrtovanju, evalvaciji, izboljševanju uspešnosti in učinkovitosti poslovanja ter dvigu kakovosti ...storitev oziroma proizvodov. Z raziskavo sem ugotovila, da so uporabniki Knjižnice dr. Toneta Pretnarja z njenim delovanjem zadovoljni. Zadovoljni so z delom zaposlenih v knjižnici in s storitvami, ki jim jih knjižnica ponuja. Niso pa zadovoljni z velikostjo prostorov in z dostopnostjo do knjižnice. Posplošimo torej lahko, da je knjižnica v svojem delovanju uspešna in učinkovita, glede na razmere, v katerih deluje. V prihodnosti bi knjižnica z novimi in večjimi prostori ter izboljšano dostopnostjo v svoje prostore lahko privabila še veliko več potencialnih uporabnikov in še izboljšala zadovoljstvo tistih, ki jo že poznajo.
Type of material - undergraduate thesis
; adult, serious
Publication and manufacture - Ljubljana : [M. Bertalanič], 2017
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