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The impact of perceived crisis severity on intention to use voluntary proximity tracing applicationsTrkman, Marina ; Popovič, Aleš ; Trkman, PeterDuring a crisis such as COVID-19, governments ask citizens to adopt various precautionary behaviours, such as using a voluntary proximity tracing application (PTA) for smartphones. However, the ... willingness of individual citizens to use such an app is crucial. Crisis decision theory can be used to better understand how individuals assess the severity of the crisis and how they decide whether or not to adopt the precautionary behaviour. We propose a research model to examine the direct influence of perceived crisis severity on intention to use the technology, as well as the indirect impact via PTAs' benefits for citizens. Exploratory and confirmatory factor analyses confirm the two dimensions of the benefits, namely personal and societal benefits. We used PLS-MGA to evaluate our research model. The results confirm the influence of the perceived severity of COVID-19 on the intention to use the PTA, as well as the mediating effects of personal and societal benefits on this relationship. Our findings contribute to the technology adoption literature and showcase the use of crisis decision theory in the field of information systems.Source: International journal of information management. - ISSN 0268-4012 (Vol. 61, Dec. 2021, str. 1-16)Type of material - article, component part ; adult, seriousPublish date - 2021Language - englishCOBISS.SI-ID - 74090755
Author
Trkman, Marina |
Popovič, Aleš |
Trkman, Peter
Topics
informatika |
umetna inteligenca |
informatics |
artificial intelligence
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source: International journal of information management. - ISSN 0268-4012 (Vol. 61, Dec. 2021, str. 1-16)
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Trkman, Marina | 30919 |
Popovič, Aleš | 24105 |
Trkman, Peter | 23021 |
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and: SICRIS
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