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Impact of Covid-19 on the digitalisation of administrative procedures : lessons from Slovenian administrative unitsKovač, Polonca, 1971- ...The Covid-19 pandemic has transformed our society, with administrative procedures - as relationships between public authorities and citizens and businesses - being no exception. Still, the innovative ... digitalisation of such procedures means the 58 administrative units across Slovenia have been able to develop a responsive administrative system. Using normative, descriptive and statistical research methods, the article identifies the relevant drivers and barriers, like user demands leading to a more responsive service, the lack of legal bases, and the top-down approach discouraging progress. Correlation analysis shows that digitalisation also holds important positive implications for the principles of good governance. Moreover, larger administrative units are more likely to achieve a higher degree of digitalisation and hence better public governance. The findings are useful for designing evidence-based public policies to properly respond to pandemic-associated challenges.Source: Teorija in praksa : revija za družbena vprašanja. - ISSN 0040-3598 (Letn. 58, posebna št., sep. 2021, str. 652-669, 693-694)Type of material - article, component part ; adult, seriousPublish date - 2021Language - englishCOBISS.SI-ID - 77852419
Digital content: dCOBISS
| Author | Kovač, Polonca, 1971- ... |
| Title | Impact of Covid-19 on the digitalisation of administrative procedures : lessons from Slovenian administrative units |
| Publication date | 2021-10-01 |
| COBISS.SI-ID | 77852419 |
| Publication version in repository | Publisher's version |
| Publication licence | Unidentified |
| Embargo | Immediate publication for public |
Project(s) from which the publication was funded
| Title | Acronym | Project ID | Funder |
|---|---|---|---|
| Spremembe upravljanja in izvajanja storitev javne uprave v dobi digitalizacije | J5-1789-2019 |
Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije |
|
| RAZVOJ HOLISTIČNEGA MODELA UPRAVLJANJA ZA UČINKOVITO IN USPEŠNO SLOVENSKO JAVNO UPRAVO | J5-8238-2017 |
Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije |
|
| Razvoj sistema učinkovite in uspešne javne uprave | P5-0093-2019 |
Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije |
Files that belong to the publication
https://www.fdv.uni-lj.si/docs/default-source/tip/vpliv-covida-19-na-digitalizacijo-upravnih-postopkov-izku%C5%A1nje-slovenskih-upravnih-enot.pdf?sfvrsn=0
source: Teorija in praksa : revija za družbena vprašanja. - ISSN 0040-3598 (Letn. 58, posebna št., sep. 2021, str. 652-669, 693-694)
