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Kakovost storitev kot strategija diferenciacije za ustvarjanje konkurenčne prednosti slovenskega hotelirstva : doktorska disertacijaUran, Maja, 1971-Type of material - dissertationPublication and manufacture - Ljubljana : [M. Uran], 2003Language - slovenianCOBISS.SI-ID - 13402854
Author
Uran, Maja, 1971-
Other authors
Antončič, Boštjan |
Petrin, Tea
Topics
Hotelirstvo |
Poslovna strategija |
Modeli kakovosti storitev |
Slovenija |
Disertacije |
Hotelirstvo |
Storitvene dejavnosti |
Konkurenčna prednost |
Slovenija |
Disertacije |
Kvaliteta |
Kakovost storitev |
Dejavniki |
Disertacije |
turizem |
hotelirstvo |
analiza |
podatki |
storitve |
poslovni rezultati |
kvaliteta |
celovita kvaliteta |
zagotavljanje kvalitete |
TQM |
management |
strateški management |
teorija |
osnove |
definicija |
konkurenčnost |
prednost |
case study |
primeri |
Slovenija |
raziskave |
metodologija |
tourism |
hotel industry |
services |
quality |
management |
strategic management |
case study |
Slovenia |
research |
methodology |
methodology
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Č DD 0000000482 Č DD 482 |
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Uran, Maja, 1971- | 21994 |
Antončič, Boštjan | 14119 |
Petrin, Tea | 07564 |
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