Faculty of Economics and Business, Maribor (EPF)
WORKING HOURS / BOOK LENDING: Monday, Wednesday, Friday 8.30 - 14.00, Tuesday, Thursday 8.30 - 17.00. READING ROOM: Monday - Thursday 8.30 - 17.00; Friday 8.30 - 14.00. Summer working hours(july-august) / Library and reading room: 9.00 - 14.00.
  • Requisitely holistic ISO 9000 audit leads to continuous innovation/improvement
    Pivka, Marjan ; Mulej, Matjaž
    Research has shown that quality assurance with the formal fulfilment of ISO 90001 standard requirements tends not to help companies to achieve greater competitiveness and business success. Conformity ... of the quality system with the standard requirements confirms that the company has achieved a maturity level indicating its capability of defining its processes and performing them according to the definitions (not necessarily efficiently!). This paper suggests a more holistic approach: synergy of conformity and management produce value-added auditing, with emphasises on ISO 9000 value-added auditing. With this novelty an ISO 9000:2000 audit tends to have a long-term economic added value because it helps its users create improvements (inventions and innovations) by requisite holism.
    Source: Cybernetics and systems. - ISSN 0196-9722 (Vol. 35, no. 4, Jun. 2004, str. 363-378)
    Type of material - article, component part
    Publish date - 2004
    Language - english
    COBISS.SI-ID - 7395868

source: Cybernetics and systems. - ISSN 0196-9722 (Vol. 35, no. 4, Jun. 2004, str. 363-378)

loading ...
loading ...
loading ...

Shelf entry