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Uvajanje managementskega koncepta CRM v trgovsko podjetje : magistrsko deloHorvat, Martin, 1967-Type of material - master's thesisPublication and manufacture - Maribor : [M. Horvat], 2008Language - slovenianCOBISS.SI-ID - 9790748
Author
Horvat, Martin, 1967-
Other authors
Uršič, Duško |
Iršič, Matjaž
Topics
Management |
Business-to-Customer |
Customer relations |
Slovenia |
Master thesis |
Customer relations |
Management systems |
Relationship |
Slovenia |
Master thesis |
Odnosi s strankami |
Trgovska dejavnost |
Storitvene dejavnosti |
Magistrske naloge |
Trgovska podjetja |
Potrošniški interesi |
Zadovoljevanje |
Magistrske naloge |
Management sistemi |
Upravljanje sistemov |
Odnos do strank |
Magistrske naloge |
Trgovska podjetja |
Modeli upravljanja |
Koncepcije |
Magistrske naloge |
Odnosi s strankami |
Upravljanje odnosov s strankami |
Management model |
Magistrske naloge |
odnosi z javnostjo |
potrošnik |
odjemalec |
management |
poslovni proces |
trgovske družbe |
trgovinsko podjetje |
delovna organizacija |
komercialno poslovanje |
povezanost |
podpora |
modeli |
merila |
razvoj |
vrednotenje |
upravljanje |
ponudba |
integracijski procesi |
komunikacije |
strategija |
poslovni rezultati |
spremembe |
Slovenija |
trgovina |
poslovno okolje |
regulacija |
storitve |
orodja
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Year | Impact factor | Edition | Category | Classification | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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DRS, in which the journal is indexed
Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Horvat, Martin, 1967- | ![]() |
Uršič, Duško | 05825 |
Iršič, Matjaž | 12582 |
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