Kvalitetna storitev - zadovoljen uporabnik : raziskava : diplomska naloga

Faculty of Arts, Lj. - all departments (FFLJ)

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Kvalitetna storitev - zadovoljen uporabnik : raziskava : diplomska naloga

Jurgec, Dani

Cilj knjižničnega marketinga je zadovoljitev uporabnikovih potreb na najvišjem možnem nivoju. Pogoj izpolnjevanja marketinških načel pa so kakovostne storitve. V diplomski nalogi bom spregovorila o ... knjižničnem marketingu, kakovosti storitev in na koncu predstavila rezultate ankete "Maksimirajmo zadovoljstvo uporabnikov", ki je v mesecu juniju 1998 potekala vdveh oddelkih Osrednje knjižnice Kranj.

Type of material - undergraduate thesis ; adult, serious

Publication and manufacture - Ljubljana : [D. Jurgec], 2000

Language - slovenian

COBISS.SI-ID - 107946496

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Author
Jurgec, Dani

Other authors
Urbanija, Jože, 1941-

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OHK-Bibliotekarstvo	available - outside loan, loan period: 7 days
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OHK - Bibliotekarstvo DIP 027 JURGEC D. Kvaliteta	available - outside loan, loan period: 7 days
OHK - Bibliotekarstvo SKL-Dipl 027 JURGEC D. Kvaliteta	available - reading room

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Jurgec, Dani
Urbanija, Jože, 1941-	05271

Source: Personal bibliographies and: SICRIS

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