Faculty of Arts, Lj. - all departments (FFLJ)
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MediacijaTrbanc, Katja ; Boštjančič, EvaMediacijo lahko opredelimo kot eno od alternativnih metod reševanja sporov, ki nadomešča reševanje sporov s sodnimi postopki na sodiščih. Izvajamo jo lahko na mnogih področjih, npr. v družini, šoli, ... lokalni skupnosti, kot tudi v delovnih organizacijah (Zavod RAKMO, b. d.). Je metoda, kjer tretja, nepristranska oseba (me- diator) pomaga sprtima stranema priti do sporazumne rešitve konflikta (Brubaker idr., 2014). Značilnost mediacije je, da mediator o sporu ne odloča, temveč o končnem izidu odločajo zgolj in samo stranke v konfliktu. Mediator pri tem s svojim znanjem in kompetencami le pomaga pri doseganju sporazumne rešitve. Gre za zaupen postopek, v katerega morajo biti osebe vključene prostovoljno. In le od sodelujočih strank je odvisno, ali bo vsebina dogovora prišla do direktorja, vodje ali drugih zaposlenih. Tudi končno odločitev, sporazum sprejmejo stranke same, brez posredovanja vodij, direktorjev ali kakšne druge osebe (Saundry idr., 2018). Na splošno je mediacija bolj kot na preteklost osredotočena na sedanjost, še bolj pa na prihodnost (Bennet, 2014). Mediacije pa ne smemo zamenjevati z arbitracijo. Tako kot pri mediaciji so tudi pri arbitraciji sicer vključene sprte stranke in tretja, nepristranska oseba, vendar pa je, za razliko od mediacije, ta tretja oseba (arbiter) tista, ki sprejme končno odločitev (Liebmann, 2000).Source: Kako (še) spodbujati zaposlene : nov izbor psiholoških pristopov od A do Ž (Str. 100-112)Type of material - article, component partPublish date - 2022Language - slovenian, englishCOBISS.SI-ID - 115962371
Author
Trbanc, Katja |
Boštjančič, Eva
Topics
mediacija |
konflikti |
reševanje konfliktov |
metodologija |
zaposleni |
odnosi med zaposlenimi |
mediation |
conflicts |
conflict resolution |
methodology |
personnel |
employee interaction
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Trbanc, Katja | ![]() |
Boštjančič, Eva | 30367 |
Source: Personal bibliographies
and: SICRIS
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