Upravljanje s kakovostjo storitev v podjetju Intesa Sanpaolo Card : diplomsko delo visokošolskega strokovnega študija Organizacija in management delovnih procesov

(UM)

Upravljanje s kakovostjo storitev v podjetju Intesa Sanpaolo Card : diplomsko delo visokošolskega strokovnega študija Organizacija in management delovnih procesov

Škrjanc, Petra, 1980-

Type of material - undergraduate thesis ; adult, serious

Publication and manufacture - Kranj : [P. Škrjanc], 2016

Language - slovenian

COBISS.SI-ID - 7844371

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Digital Library of the University of Maribor – DLUM

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Author
Škrjanc, Petra, 1980-

Other authors
Maletič, Matjaž, 1979-

Topics
kakovost | kakovost storitev | merjenje kakovosti | merjenje kakovosti

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Library	Call number – location, accession no. ...	Copy status
Faculty of Organizational Sciences, Kranj	A DMD 17196/ŠKRJANC ŠKRJANC P. Upravljanje	loan not possible

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Škrjanc, Petra, 1980-
Maletič, Matjaž, 1979-	29803

Source: Personal bibliographies and: SICRIS

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