VSE knjižnice (vzajemna bibliografsko-kataložna baza podatkov COBIB.SI)
  • Soustvarjanje javnih storitev : (ne)izkoriščen potencial digitalnih tehnologij
    Vrbek, Sanja, politologinja ; Hržica, Rok ; Jukić, Tina
    Inspired by the synergy between co-creation and digitalisation, the paper discusses a holistic digital approach to the practical implementation of co-creation at the level of public services. This is ... achieved by, firstly, a critical analysis of existing co-creation tools, and, secondly, presentation of the structure of the Co-Gov toolkit. The paper concludes that the existing offer of co-creation tools fails to tackle the service level; is limited to a specific policy area or specific phase of the co-creation process; and most importantly, lacks digital dimension. Hence, the Co-Gov toolkit aims to address the gaps noted with the help of its four digital tools: 1) the Co-Ready tool assessing organizational readiness for co-creation; 2) the Co-Serve tool supporting the selection of most suitable public services for renewal through co-creation; 3) the Co-Renew tool supporting the co-creation process during service renewal; and 4) the Co-Master tool assessing the quality of the co-creation process.
    Vir: Uporabna informatika. - ISSN 1318-1882 (Letn. 30, št. 2, 2022, str. 98-113)
    Vrsta gradiva - članek, sestavni del
    Leto - 2022
    Jezik - slovenski
    COBISS.SI-ID - 117013763

    Povezava(-e):

    https://uporabna-informatika.si/index.php/ui/article/view/164

    plačljivo


    Digitalna knjižnica Slovenije - dLib.si
    DOI

vir: Uporabna informatika. - ISSN 1318-1882 (Letn. 30, št. 2, 2022, str. 98-113)
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