Development and empirical verification of a digital transformation model for local public administration [Elektronski vir]Aristovnik, Aleksander ; Ravšelj, Dejan ; Murko, Eva, 1993-Digital government has been developing and transforming and is already able to provide more advanced public services to citizens. The application of ICT throughout and by the governments has sparked ... a significant research effort into the many facets of digital transformation. Accordingly, the measurement and evaluation of digital government initiatives and maturity have become the object of an equally large research body on the various maturity models. It is essential to measure digital maturity for monitoring progress, accountability, understanding what works and learning from what does not to improve. Our research is concerned with the state of digitalisation in Slovenian public administration organisations, more specifically in local self-government. Firstly, we established the theoretical framework for the digital transformation model’s development for public administration organisations, considering eGovernment maturity models and building on the core elements of the extended Leavitt’s diamond model for the organisation (technology, processes, structure, people, and organisational culture) and three sets of encompassing dimensions (digital principles, good governance principles, and elements of the external environment). Secondly, to empirically verify the established model, we developed a questionnaire to evaluate the digital maturity level on the local level of Slovenian public administration. By measuring their digital maturity levels, we will be able to present the current state of digitalisation within the local PA, the referential values based on the best-performing organisations and understand the challenges and opportunities. The aggregated results will benefit relevant policymakers and citizens, focusing on raising awareness about the least exploited elements of digitalisation and defining the referential trajectories needed for the targeted digital maturity.Vir: IIAS-EUROMENA 2022 Joint Conference on Next Generation Governance and Young Global Public Administration [Elektronski vir] : June 27 - July 1, 2022 (Rome, Italy) : ConfTool Conference Administration (Str. 1-14)Vrsta gradiva - prispevek na konferenciLeto - 2022Jezik - angleškiCOBISS.SI-ID - 117287427
theoretical framework | digital transformation model | local public administration organisation | digital maturity | Slovenia | teoretični okvir | model digitalne transformacije | lokalna organizacija javne uprave | digitalna zrelost | Slovenija
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