VSE knjižnice (vzajemna bibliografsko-kataložna baza podatkov COBIB.SI)
  • Interaction of foreign-speaking persons with the public services : community interpreting in Slovenia = Sporazumevanje tujegovorečih oseb v postopkih pred državnimi organi in javnimi službami : tolmačenje za skupnost v Sloveniji
    Morel, Alenka
    The article presents a pilot study as part of on-going research on community interpreting. It investigates the interaction of foreign-speaking persons with officials in public service administration ... by exploring the settings, the participants and the characteristics of these situations through empirical survey research. Despite fair language skills, immigrants and officials often encounter difficulties in mutual understanding, whereas an impromptu interpreter may either mistakenly take control over the conversation or empower clients to exercise their rights. Above all, results show that different steps should be taken to enhance successful interlingual interaction and that employing trained interpreters for facilitating communication in the public services should become standard in order to enable equal opportunities for all, regardless of immigrant background.
    Vir: Razprave in gradivo : revija za narodnostna vprašanja = Treatises and documents : journal of ethnic studies. - ISSN 0354-0286 (Št. 71, 2013, str. 53-68)
    Vrsta gradiva - članek, sestavni del
    Leto - 2013
    Jezik - angleški
    COBISS.SI-ID - 12433485

    Povezava(-e):

    Digitalna knjižnica Slovenije - dLib.si

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