VSE knjižnice (vzajemna bibliografsko-kataložna baza podatkov COBIB.SI)
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  • The balanced scorecard and EFQM working together in a performance management framework in construction industry
    Vukomanović, Mladen, 1980- ; Radujković, Mladen
    In the recent years the Balanced Scorecard (BSC) and EFQM Excellence Model (EFQM) became very popular performance management (PMM) models. However, many studies showed their flaws, especially in ... communicating, integrating and aligning Key Performance Indicators (KPI) with strategy, setting targets and conducting benchmarking. BSC or EFQM have always been used alone and regarded as exclusive PMM tools. In contrast, this study introduces a novel PMM framework that relies on the strengths of both BSC and EFQM. The framework uses the Analytic Hierarchy Process (AHP) to connect these two models. At first, AHP is used for setting priorities among competitive strategic objectives and afterwards for selecting KPIs against SMARTER (Specific, Measurable, Achievable, Relevant, Time-bound, Encouraging and Rewarding) criteria.
    Vir: Journal of civil engineering and management [Print]. - ISSN 1392-3730 (Letn. 19, št. 5, 2013, str. 683-695)
    Vrsta gradiva - članek, sestavni del ; neleposlovje za odrasle
    Leto - 2013
    Jezik - angleški
    COBISS.SI-ID - 2048758538
    DOI

Vnos na polico