VSE knjižnice (vzajemna bibliografsko-kataložna baza podatkov COBIB.SI)
  • Organizacijski načrt - pomemben vidik pri zagotavljanju kakovosti specialne knjižnice = Organizational plan - the important aspects of quality assurance in special library
    Tržan-Herman, Nada ; Kiauta, Dušica
    An organisation of a business process is one of the most important factors for Tota1 Quality Management (TQM). TQM in services has to be applicated when the organisation process in special libraries ... is studied and developed. We have compared two biomedical libraries: special library of a pharmaceutical firm Lek and special Library of the Institute of Oncology. The comparisson was made mainly from the organisation point of view. We realised that the organisation of the work is nearly the same and differences occure because of different demands of end users.
    Vir: Vloga specialnih knjižnic pri pospeševanju družbenega in gospodarskega razvoja. Kakovost storitev v specialni knjižnici : zbornik referatov (Str. 181-191)
    Vrsta gradiva - prispevek na konferenci
    Leto - 1994
    Jezik - slovenski
    COBISS.SI-ID - 2104793

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