VSE knjižnice (vzajemna bibliografsko-kataložna baza podatkov COBIB.SI)
  • A configuration taxonomy of business process orientation
    Van Looy, Amy ; Trkman, Peter ; Clarysse, Els
    Organizations strive to develop a variety of capabilities to improve and measure business processes. Researchers have used various maturity models to investigate the development of a business process ... orientation (BPO), and most have argued that such a development comes in stages. Current literature underestimates the interrelationships between BPO capabilities and fails to consider multidimensional or non-linear paths to maturity. To refine the features of maturity models, this study relies on configuration theory to uncover different archetypes for BPO development and quantitatively evaluate them by examining performance differences among archetypes based on a large-scale international dataset. The resulting empirical taxonomy with seven BPO archetypes establishes important performance differences between organizations at a similar maturity level. Besides strengthening the theoretical foundations of BPO and making maturity assessments more multifaceted, the results help organizations give their managerial efforts a focus by enabling comparison with peers in the same archetype and showing various paths for BPO improvement.
    Vir: Business & information systems engineering. - ISSN 2363-7005 (Vol. 64, 2022, str. 133-147)
    Vrsta gradiva - članek, sestavni del
    Leto - 2022
    Jezik - angleški
    COBISS.SI-ID - 62817027

    Povezava(-e):

    Repozitorij Univerze v Ljubljani – RUL
    DOI

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