Narodna in univerzitetna knjižnica, Ljubljana (NUK)
Naročanje gradiva za izposojo na dom
Naročanje gradiva za izposojo v čitalnice
Naročanje kopij člankov
Urnik dostave gradiva z oznako DS v signaturi
  • Multivaria[n]tna analiza zadovoljstva bolnikov z zdravnikom družinske medicine = Multivariable analysis of patient satisfaction with family physician
    Kersnik, Janko, 1960-2015
    Background. Patient satisfaction is an indicator of the quality of care. Methods. We used an internationally standardised and validated instrument for patients evaluations of general practice care ... developed in a series of studies. Sample. 60 consecutive patients in 36 practices in Slovenia were approached and offered a self-administered questionnaire. Results. I have got 84% response rate. The respondents mean age was 50 years. 64% were female, and36% male. Higher satisfaction was predicted by eight variables: higher age of the patient, higher number of office visits, aptient satisfaction with the organisation of the health care system, lower self-evaluated health status, lower number of anxiety and depression signs, not being visited in home duringout of hours services, higher number of home visits made by a family practittioner daily and active appointment system. Conclusions. The patients evaluate parts of the health care system as a whole. The survey showed necessary changes in order to improve patient satisfaction. Introduction of appointment system in primary care seems to be unavoidable. Communication skill besides family medicine curricula and vocational training in family medicine should be included in each curricula for undergraduate teaching as well in vocational training. Those who did not benefit of such training courses in communication skills should be offered. Home visits as one of the basic characteristics of family practice should be supported professionally and with financial incentives.
    Vir: Zdravniški vestnik : glasilo Slovenskega zdravniškega društva = Slovenian medical journal = journal of Slovenian Medical Association. - ISSN 1318-0347 (Letn. 70, št. 7/8, jul.-avg. 2001, str. 381-386)
    Vrsta gradiva - članek, sestavni del
    Leto - 2001
    Jezik - slovenski
    COBISS.SI-ID - 13643225

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    Digitalna knjižnica Slovenije - dLib.si

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