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Obvladovanje kakovosti v storitveni dejavnosti = [Control quality by service activitie] : diplomsko deloPeršič, AntonType of material - undergraduate thesis ; adult, seriousPublication and manufacture - Ljubljana : [A. Peršič], 1999Language - slovenianCOBISS.SI-ID - 3009307
Author
Peršič, Anton
Other authors
Soković, Mirko
Topics
obvladovanje kakovosti |
izvedba storitve |
značilnosti storitev |
sistem kakovosti |
vodenje kakovosti |
izboljševanje kakovosti storitev |
zavarovalniške storitve |
komunikacija z odjemalci |
control quality |
service delivery |
characteristics of services |
quality system |
quality management |
service quality improvement |
insurance services |
communication with customers
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Library/institution |
City | Acronym | For loan | Other holdings |
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Faculty of Mechanical Engineering, Ljubljana | Ljubljana | FSLJ |
reading room 1 cop.
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Year | Impact factor | Edition | Category | Classification | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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DRS, in which the journal is indexed
Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Peršič, Anton | 40228 |
Soković, Mirko | 09001 |
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