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  • The viable system modelʹs support to social responsibility
    Štrukelj, Tjaša ...
    Purpose: The consequences of human social irresponsibility urge socially responsible reactions. The authorsexpose the consequences of socially irresponsible behaviour and state possible requisitely ... holistic tools to eliminate organisations - dangerous and socially irresponsible behaviour. This paper aims to examine how the viable systemmodel (the VSM) used as a diagnostic tool can help organisations support socially responsible behaviour.Design/methodology/approach: Given the variety of systems methodologies, the authors selected theVSM as a key methodological tool of Organizational Cybernetics. A case-study approach is used todemonstrate the power of the VSM as a diagnostic tool.Findings: Humans need to replace recklessness and selfishness by faster re-orientation towards a sociallyresponsible society. By following the cybernetic circle of the preparation and implementation of themanagement process and practising social responsibility via the VSM, organisations can conduct sociallyresponsible business operations for a socially responsible society. Respecting the pluralist nature of socialresponsibility and a limited framework of the VSM, the VSM analysis needs to be supported by interpretivesystems approaches, such as Strategic Assumptions Surfacing and Testing (SAST).Research limitations/implications: The presented study's limitation is the case study of a selectedorganisation from Europe. The discussion could be relevant to each organisation, which is observed as aviable system. The insights gained with this case study can be broadened by empirical research involvingdiverse organisations from various countries.Practical implications Research results indicate socially irresponsible behaviours of the researchedorganisation and possible ways of overcoming them. The cybernetic circle of the preparation andimplementation of socially responsible management processes through the VSM offers a possible pathtowards more social responsibility in organisations. Moreover, the VSM should be used in combination withinterpretive systems approaches, such as SAST.Social implications: The generality of the VSM indicates that decision-makers could use the VSM fordiagnosing socially irresponsible behaviour in organisations and for redesigning organisations to helpdevelop a more socially responsible society.Originality/value: The paper contributes to a cybernetic framework and methodological support tosocial responsibility. This study could serve as an essential starting point for organisations wishing to takefurther steps towards social responsibility.
    Source: Kybernetes. - ISSN 0368-492X (Vol. 50, no. 3, 2021, str. 812-835)
    Type of material - article, component part
    Publish date - 2021
    Language - english
    COBISS.SI-ID - 49090563

    Link(s):

    https://www.emerald.com/insight/content/doi/10.1108/K-12-2019-0860/full/html
    DOI

source: Kybernetes. - ISSN 0368-492X (Vol. 50, no. 3, 2021, str. 812-835)

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