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Integracija Ciscovega kontaktnega centra z Microsoftovim sistemom za upravljanje odnosov s strankami = [Integrating Cisco Contact Center and Microsoft Dynamics CRM] : diplomsko deloŠemrl, Gregor, 1982-Type of material - undergraduate thesisPublication and manufacture - Ljubljana : [G. Šemrl], 2010Language - slovenianCOBISS.SI-ID - 7621716
Author
Šemrl, Gregor, 1982-
Other authors
Ciglarič, Mojca
Topics
sistem za upravljanje odnosov s kupci |
CRM |
kontaktni center |
klicni center |
integracija |
spletne storitve |
IP telefonija |
računalništvo |
univerzitetni študij |
diplomske naloge |
customer relationship management |
CRM |
contact center |
call center |
systems integration |
web services |
IP telephony |
computer science |
diploma
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Šemrl, Gregor, 1982- | ![]() |
Ciglarič, Mojca | 13982 |
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