AbstractDuring the past pandemic, digital business activities have developed enormously, and many businesses have undergone a significant transformation to participate in the digital revolution. ...However, for the digital transformation to take place successfully, Industry 4.0 comes from breakthroughs in many fields, including the digital wave of the manufacturing sector. Many countries have paid attention to and concretized priorities for developing a digital economy. Vietnam also faces challenges that the digital trend brings, including the risk of competition for small and medium enterprises, especially high-quality human resources in today’s businesses. This article analyzed the current situation and applied descriptive statistics to summarize and apply the structural equation model (SEM) from a set of data, a research sample in numbers, and visual charts that surveyed 850 enterprise managers. Human resource management is a multifaceted process that has wide-ranging effects. Presently, several variables are influencing the field of human resource management. These elements often undergo changes and can be categorized into fundamental influencing factors: The attributes of the external factors, including the economy, people, legislation, culture, rivals, science, and technology. The internal environment encompasses several variables: the working environment, labor recruitment and selection, training and development, remuneration, bonuses, and welfare. The article’s goal is to explore factors that influence human resource management. Based on the results, the article’s contributions had several policy recommendations for developing human resources at small and medium enterprises for Vietnam’s post-Covid-19 pandemic. The application of the research is to strengthen and build a cultural working environment and create conditions and opportunities for human resources to develop; business leaders must be exemplary in words and deeds. Human resource development strategies must be implemented in an environment of fairness, discipline, ethics, and respect for the law as standards; create a cultural environment, leading the development of human resources.
Credit activities are an essential commercial bank activity. Therefore, preventing and limiting credit risks is vital for their credit activities. The Covid-19 epidemic is still ongoing. In 2021, 30 ...banks listed bad debts of more than 113 trillion VND, a 26% increase relative to 2020. Vietnam has the dual goal of fighting the outbreak while continuing with socio-economic development. In this context, credit activities are still essential. Banks require the necessary and appropriate management solutions to adapt to the new situation to ensure safe and sustainable credit activities. This study analyzes some current problems and leading causes of the credit risk of commercial banks. The author has primary data from detailed questionnaires distributed directly to 300 credit risk managers based on a random process. This study examines the descriptive statistics, and compares, analyzes, and synthesizes the statistical reports of commercial banks. The study is novel in that it analyzes more than 60% of commercial banks affected by Covid-19 in terms of risks from subjectivity and risks due to objective causes. Therefore, the results suggest several policy recommendations for minimizing Vietnamese commercial banks' credit risks after the Covid-19 pandemic.
From 2019 to now, the world economy, including Vietnam, has been seriously affected by the Covid-19 pandemic. The paper's main idea showed that the complicated and prolonged Covid-19 epidemic is ...causing many adverse effects on all economic and social aspects, including the banking industry. The implementation of social distancing to prevent and control the Covid-19 epidemic has partly influenced enterprises' production and business processes and reduced commercial banks' profitability. However, thanks to the promotion of digitization, the operation of credit institutions currently maintains stability, ensuring smooth and safe transactions and bringing profits. Data collection methods: the author collected data from 25 commercial banks listed on the stock exchange from 2009 to 2020 and 300 observations (balanced panel data) extracted from websites and the General Statistics Office of Vietnam. The subject and the goal of the research analyzed vital factors affecting the profitability of commercial banks and the impact Covid-19 epidemic on the profitability of commercial banks listed on the Vietnam stock market. Besides, the author used the method applied to the models analyzed quantitatively through regression to select the appropriate model, the generalized method of moments (SGMM) system. The research findings showed the business profitability of commercial banks in the context of the Covid-19 epidemic, and eight hypotheses were accepted with a 5% significance level. Finally, the research results gave management implications to enhance the profitability of commercial banks in Vietnam. Besides, the study value helps the Government and State Bank are not immune to adverse impacts, and several recommendations have been proposed to overcome these harmful effects.
This study assesses how various aspects of loan service quality in Vietnamese commercial banks impact the satisfaction levels of small and medium enterprises (SMEs) and their relationship with ...customer loyalty to these banks. Implementing both qualitative methods (such as group discussions, expert interviews, and customer surveys) and quantitative methods (including partial least squares structural equation modeling (PLS-SEM)), the authors identified and analyzed five dimensions of loan service quality—tangibility, reliability, assurance, responsiveness, and empathy—that positively influence SME satisfaction within these banks. Additionally, this study explores the connection between SME satisfaction and loyalty, recognizing it as a crucial factor for improving operational efficiency and gaining a competitive advantage in facilitating banking transactions.
Vietnam's economy faces many difficulties and complicated developments. To create an environment with favorable conditions for sustainable development, it is necessary to have innovative business ...solutions that not only bring profits for businesses but also solve environmental and social problems. In addition, small and medium enterprises (SMEs) have made many positive contributions to economic restructuring, creating stable jobs for hundreds of thousands of employees and ensuring social security. Besides, SMEs in Vietnam have faced many difficulties and challenges during the COVID-19 pandemic. Thus, the papers' objectives explored critical factors affecting the sustainable development of SMEs in Vietnam. The authors applied two methods, such as qualitative and quantitative, with data obtained from 400 managers of small and medium enterprises and used structural equation modeling and SPSS 20.0, Amos software. The article's findings have the digital transformation factor's most substantial impact on sustainable development. The article's novelty is determined by five factors: market trends, state support policy, social responsibility, quality of human resources, and digital transformation. Finally, the authors recommended guidelines to help businesses be more cohesive in removing difficulties and solving issues related to credit relations to put capital into modern technology investment to ensure business effectiveness and sustainable development for SMEs. Doi: 10.28991/ESJ-2023-SPER-017 Full Text: PDF
This paper aims to estimate the effect of liquidity on the profitability of firms listed on the Ho Chi Minh City Stock Exchange (HSX) in Vietnam during the COVID-19 outbreak. Using a quantitative ...research method (the feasible generalized least squares method - FGLS), six factors affecting the firms' performance from 2012 to 2021 are identified: COVID-19, the liquidity ratio, firm age, firm size, tangible assets, and gross domestic product growth. This paper has especially highlighted liquidity's negative and significant effect on firms' performance during the pandemic. Therefore, the study findings indicate that manufacturing firms with high liquidity during COVID-19 lose the opportunity to increase revenue due to funds tied to working capital that cannot be used to support the company's operations under the trade-off theory. Besides, high liquidity also increases the company's opportunity cost, which decreases company profitability. However, the study was conducted in a country with government intervention, political stability, and peace, unlike a country in a period of war and economic difficulties, such as Ukraine. Therefore, the article used a cross-country database for more generalizable results.
The article studies the impact of provincial public expenditure on economic growth in Vietnamese localities in the context of the impact of Covid-19, with balance panel data of 63 provinces and ...cities collected in the period 2012 - 2021 (Covid-19 pandemic from 2020 to 2021). The results of the model estimate using the least feasible squared method show that public spending positively impacts economic growth in localities even in the context of the impact of Covid-19. The presence of Covid-19 has had a strong negative effect on economic growth in localities considering both the number of infections and the period of infection and has significantly reduced the impact of public expenditure, extra-budget investment, and human resources. This result is consistent with the actual situation in Vietnam during the Covid-19 pandemic. An interesting finding of the study is that the negative impact of corruption on local economic growth has decreased significantly in the context of the impact of Covid-19. Therefore, improving the efficiency of public expenditure, attracting extra-budget investment, and promoting the efficiency of local labor resources are still important to contribute to promoting economic growth in Vietnamese localities.
The fourth wave of Covid-19 outbreaks in Vietnam has caused severe impacts on life and economy in the southern region and the whole territory of Vietnam in general. Difficulties encountered in ...handling tax issues and determining associated transaction prices during the pandemic may create potential business risks in the upcoming tax audits/audits. Besides, Industry 4.0 has substantially impacted the application of innovative business solutions and breakthrough technologies to improve management capacity, automate business processes, and develop modern applications. Industry 4.0 helps make tax activities faster, convenient, and more efficient. Nowadays, computer network connects financial markets around the globe into a unified and continuously operating market. The main idea of the paper explored vital factors that contribute to overcoming obstacles in time and space, saving costs, and at the same time facilitating accounting transactions in general and tax accounting, in particular, to be done quickly, easily, and efficiently. Thus, the study's objective is to determine the factors affecting the tax compliance of enterprises in Vietnam, on that basis, to propose some policy implications to improve the tax compliance situation of enterprises. In addition, the authors applied the research method surveyed data collected from 750 tax staff working at enterprises and used structural equation modeling (SEM) by using SPSS 20.0. Amos software. The article's findings have revealed five factors affecting tax compliance of enterprises in the context of the digital economy with a significance level of 0.01, and all hypotheses are accepted. The research results help enterprises reshape business models, electronic payments, administration, accounting, tax declaration, and tax payment toward building intelligent applications in the future. Finally, the study's novelty proposed policy implications to improve the tax compliance of enterprises posts the Covid-19 pandemic in Vietnam.
By using the combination of several regression techniques on panel data, this study explores the influence of human capital, institutional quality, and the Fourth Industrial Revolution on ...unemployment rates in 46 Asian countries during the period from 2007 to 2020. According to the generalized method of moments (GMM), there are a total of 9 factors affecting the unemployment rate in the researched model, including high-tech exports, inflation, population, gross domestic product, government spending, foreign debt, foreign direct investment, human capital, and institutions. This result confirmed that high-tech development increases unemployment in Asia; however, the nexus between human capital and institutional situation with the unemployment rate is different based on the particular fields. Moreover, some policy implications also have been suggested to reduce unemployment in Asian countries in the context of the Fourth Industrial Revolution.
