The aim of this study is to examine the degree of external de facto harmonization of environmental and social information published in sustainability reports. Hotels sustainability reports are ...analyzed for data matching the GRI Standards indicators. C-index was used to calculate the degree of harmonization. Findings show that there is a low degree of harmonization of environmental and social information and differences in applying sustainability reporting frameworks. This is the first study examining the sustainability reporting harmonization in the hotel industry Findings also suggest a strong need for industry-specific standards and/or reporting formats.
Competitive pricing is considered to be a very important part of revenue management, a management instrument that enables selling right products and services to the customers at the prices that will ...produce highest revenues. Marina business is supposed to be a business whose products or services are perishable (similar to hotels, airlines, campsites, hostels etc.) and tracking prices of competitors is very important part of managing its business. The purpose of this paper is to address the problem of relative price position and relative price fluctuation performance in marina business and seeks to complement existing research in the domain of strategic price positioning. The research results reveal that marinas who set their prices higher than their competition achieve lower level of berth occupancy and at the same time succeed higher RevPAB. Marinas with lower prices than their competitors achieve higher level of berth occupancy and lower RevPAB.
The enactment of EU Directive 2014/95/EU and EU Guidelines 2017/C215/01 for large European public interest entities with more than 500 employees recognised the importance of non-financial information ...and made its disclosure mandatory. The importance of disclosing non-financial information for the hospitality industry is significant, as it is an industry that is highly sensitive and connected to the environment and social interactions. The aim of this paper is to investigate the content of non-financial information disclosed by Croatian hotel companies that list their shares on the financial market since this became mandatory. For this reason, the following research questions were posed: Is the non-financial information presented in the reports of Croatian hotel companies sufficient? If this information is insufficient, how can its content be improved? To answer these research questions, a content analysis of non-financial information in relation to general information, emissions and pollution prevention, sustainability, other environmental information, and EU Directive requirements from publicly available sources of hotel companies was conducted. The research results show that Croatian hotel companies mainly publish satisfactory levels of non-financial information related to waste management and recycling, as well as energy and water consumption, while the content of other non-financial information should be improved. The research results will be used in defining and improving the content of non-financial information for hotel companies as guidelines for publishing non-financial information specifically tailored to the hospitality industry.
The purpose of this article is to provide insights into hotel efficiency and investigate which hotels are performing better. Hotel efficiency is examined using data envelopment analysis (DEA) and the ...output-oriented BCC model is applied on the hotels' internal accounting information. The study further explores whether there are differences in efficiency between hotels of different size and quality. The results show that average efficiency is high, but not all hotels are performing at their maximum efficiency. A significant relationship between size and hotel efficiency has been found. This study provides a potential framework for efficiency measurement and contributes to the growing body of knowledge in the area of hotel efficiency in the context of a country that is predominantly concentrated on seasonal seaside tourism. The results of this research offer useful insights for hotel managers, suggest ways of enhancing hotel productivity and provide guidance on which aspects to focus their attention in the decision-making process.
By the Directive effective from 2014, all entities in the EU starting on 1st January 2017 are to report on non-financial information, such as environmental, social and employee matters, as well as ...respect for human rights, anti-corruption, bribery matters, and other topics related to the impact an entity generates in its natural, social and economic environment. The external de facto harmonisation focuses on (available) external sustainability reports disclosed by the world's leading ten hotel groups (Marriott International, Accor Hotels, Wyndham Hotels and Resorts, Hilton, Hyatt Hotels Corporation, Jin Jiang International Hotel Management Company, Shangri-La Hotels and Resorts, Melia Hotels International, Intercontinental Hotel Group, NH Hotel Group) that were available for five reporting periods. ...at the moment there are not enough either sustainability reports or responses available from the hotel entities to perform any kind of multivariate analysis and to test the causal relations, and to discover the true nature of both the external and internal de facto harmonisation in the hotel industry. Another approach to consider in improving sustainability reporting is to motivate business entities to improve sustainability reporting "from the inside out", meaning that management ought to be motivated to report on the impact the business has on the environment and society, not only because of the legislation or to meet yet another requirement to be present in certain areas (e.g. stock exchanges), but also because sustainability reporting provides better recognition among the stakeholders in the hotel industry, including employees, wider society, management and others.
The European Union is in transition to a sustainable society. Companies are being pressurised in various ways to conduct their business more responsibly and various directives are being proposed in ...this context. These include the Corporate Sustainability Reporting Directive which requires the publication of sustainability reports in which companies must demonstrate their accountability towards the environment and society. In 2024, listed companies will be required to report comprehensively on their environmental, social and governance issues. This study focussed specifically on the hotel industry. The purpose of this paper is to compare the new reporting requirements of the European Sustainability Reporting Standards with the current sustainability disclosures of hotel companies. A content analysis of the sustainability reports of large Croatian hotel companies that are currently required by law to disclose their sustainability information was conducted. The analysis shows mixed results. The hotel companies can be divided into four different categories: Hotel companies that are preparing extensively for the new regulation, hotel companies that are making efforts but need to make significant changes to meet the new standards, companies that are reporting only to meet the legal requirements and provide a minimum of information andfinally companies that have not disclosed any information.
Competitive pricing is considered to be a very important part of revenue management, a management instrument that enables selling right products and services to the customers at the prices that will ...produce highest revenues. Marina business is supposed to be a business whose products or services are perishable (similar to hotels, airlines, campsites, hostels etc.) and tracking prices of competitors is very important part of managing its business. The purpose of this paper is to address the problem of relative price position and relative price fluctuation performance in marina business and seeks to complement existing research in the domain of strategic price positioning. The research results reveal that marinas who set their prices higher than their competition achieve lower level of berth occupancy and at the same time succeed higher RevPAB. Marinas with lower prices than their competitors achieve higher level of berth occupancy and lower RevPAB.
Izvješćivanje o održivosti oblik je izvješćivanja u kojem poduzeća prikazuju utjecaje svojih
aktivnosti na ekonomska, ekološka i društvena pitanja. S obzirom na to da su poduzeća
izložena sve većim ...pritiscima da djeluju održivije, izvješćivanje o održivosti postaje sve
važnije. Ova studija donosi pregled literature koji pomno ispituje izvješćivanje o održivosti
u hotelskoj industriji. Izvješćivanje o održivosti tema je koja se opsežno istražuje u znanstvenoj
literaturi, no vidljiv je nedostatak istraživanja u području hotelijerstva. Svrha je ove
studije analizirati znanstvenu literaturu o izvješćivanju o održivosti u hotelskoj industriji
da bi se identificirali trenutni pravci istraživanja te odredile mogućnosti za buduća istraživanja.
Rezultati istraživanja dostupne literature ukazuju na različite smjerove istraživanja u
području izvješćivanja o održivosti i na trenutne prakse, kao i na nedostatke u istraživanju
koje je potrebno otkloniti i pomno istražiti.
The purpose of the paper is to investigate the possibilities of implementing sustainability reporting in hotel companies. To implement the external sustainability reporting, an internal reporting ...system based on the requirements of the triple bottom line needs to be established. Such internal reporting systems should help hotel managers to increase revenues and reduce costs and could be a successful tool to overcome the crisis. Main research question is what is the current level of sustainability reporting in hotel companies. The achieved level of sustainability reporting in Croatian hotel companies has been researched in correlation with assessing the current state and possibilites of further development. A comparison between internal reporting requirements and the achieved level of internal reporting reveals a significant gap. The low level of quality of sustainability reporting in Croatia is probably the result of lacking mandatory and uniform reporting criteria about sustainability. Introducing EMAS could solve this, since it provides clear reporting criteria, and includes the mandatory periodic auditing of reported statements. This paper presents a conceptual framework of sustainable reporting for hotel companies in order to improve the quality of sustainability information for short and long term decision making, by combining the USALI (Uniform System of Accounts for Lodging Industry) financial segment information with environmental and social perspectives. The presented model could open different scientific discussions but also challenge further development of sustainability reporting in hotel companies.
PDF
