We're at the beginning of a massive growth in the use of e-government services in Canada," says Oliver Kent, e-government leader for PricewaterhouseCoopers in Canada. "With the federal government ...pledging to make all services available electronically by 2004, and Ontario targeting 2003, the use of e-government services should grow rapidly." Current users of government Web sites utilize the most basic functions - getting information on programs...
What Kent says he would like to see is how traffic would be affected if municipalities had a way to register complaints, say, if the garbage wasn't collected. "To know that particular street didn't ...get ploughed a particular night isn't that helpful, but if you have a pattern of service failures that you can discern from people's input then that becomes something you can deal with usefully from a management standpoint," Kent says. "I think you'll see the range of applications...
The rise of electronic commerce and the Internet have created new technologies and capabilities, which increase concern for privacy online. This study reports on the results of an investigation of ...Internet users attitudes towards concern for privacy online, online behaviours adopted under varying levels of concern for privacy (high, moderate and low) and the types of information Internet users are protective of. Methodological triangulation was used, whereby both quantitative and qualitative research was conducted. A questionnaire and semi-structured individual interviews were used as the data collection methods. The results of a cross-sectional survey of 104 Internet users suggest a lack of control over personal information online, a lack of privacy rights online, a dislike of government regulation and other privacy concerns. Concern was decreased if personal information was provided for customisation or if there was the ability to opt-out. Anonymity also decreased concern. The qualitative results reveal five areas of concern for privacy, namely the role of Internet Service Providers, online businesses, Internet shopping, government regulation and general Internet privacy problems. This study attempts to add something of value to the body of knowledge regarding concern for privacy on the Internet in the context of South African environment.
VANCOUVER - BCNET, a non-profit society for the development of advanced networks within the province, recently released The 2002 BCNET Advanced Networks Research Audit for British Columbia.
Reports on the latest stats (Commerce Commission) for household usage of the internet in NZ. Reveals the average household uses twice as much gigabytes per month now than they did a year ago. Talks ...to a family of four about all the ways they use the internet at home. Source: National Library of New Zealand Te Puna Matauranga o Aotearoa, licensed by the Department of Internal Affairs for re-use under the Creative Commons Attribution 3.0 New Zealand Licence.
This study explored on-line Web users' optimal flow experience to increase our understanding of positive aspects of Web users' on-line behaviors and the flow phenomenon (Csikszentmihalyi, 1975b). The ...success of this study will expand the scope of flow theory applications, enhance the coherence of flow theory, increase the understanding of Web users' on-line experience, and acquire knowledge of effective Web designs. The digital version of the experience sampling method was employed to collect situated data from 405 Web users with a repeatedly pop-up questionnaire on subjects' Web browsers. The four hypotheses investigating the interactions between flow experience, situational contexts, and flow dimensions are as follows: Hypothesis 1: Is equivalence of perceived challenges and skills associated with flow experience in the Web environment? Hypothesis 2: Can flow dimensions predict overall flow in the Web environment? Hypothesis 3: Is there a relationship between Web users' flow state and their flow symptoms? Hypothesis 4: Is there an underlying structure among flow dimensions? This study concludes that, first, the relative distance between challenges and skills is likely to be a factor in determining respondents' optimal experience, though the assumption that the equivalence of challenges and skills can facilitate the occurrence of flow cannot be concluded. Second, the flow dimensions, which are highly inter-correlated, make substantial and meaningful contribution in predicting Web users' flow experience. Among the flow dimensions, concentration, telepresence, and loss of self-consciousness are the most powerful predicators. Third, Web users' flow state, which consisted of the three flow quotations, are very good predicators and make equal contribution in predicting Web users' flow symptoms. This verifies the validity of the quotations in eliciting people's flow experience. Fourth, an underlying structure of Web users' flow experience is found. Three important factors were extracted from flow dimensions, representing the points of entry, subsistence, and exit of flow. Findings in this study provide insights into Web users' internal behaviors and the process of approaching optimal flow experience. Several general but practical recommendations are provided for Web users and Web designers in facilitating the occurrence of flow and increasing the effectiveness of Web use. Besides, several concepts of flow theory were examined, verified, and expanded. Methodologically, the on-line experience sampling method was proven to be a useful and practical data collection tool.
Did you know?
Technology in Government,
01/2003, Volume:
10, Issue:
1
Trade Publication Article
Duh. You'd have to be intellectually challenged to be overwhelmed by 50 e-mails a day, but that's another issue. But keep an eye on the under-30 set. They're the ones more likely to use work e-mail ...to send joke and gossip, the study says.
Refers to the 'Brand Advertising & Digital' report from IAB Europe and other research which has revealed the declining effectiveness of online banner ads as measured by the number and origin of ...'clicks' by users. Considers the implications for advertisers. Source: National Library of New Zealand Te Puna Matauranga o Aotearoa, licensed by the Department of Internal Affairs for re-use under the Creative Commons Attribution 3.0 New Zealand Licence.
