The restaurant and hospitality industries are crucial socio-economic sectors that contribute immensely to the global economy. However, these sectors are vulnerable and sensitive to natural hazards ...such as the COVID-19 pandemic and any resultant economic downturns. This study investigates the impact of COVID-19 on the global restaurant industry using data from OpenTable and other sources. The study found that sit-in guests dropped to zero in many countries as governments across the world instituted social distancing initiatives, movement restrictions and lockdowns. COVID-19 also led to an unprecedented loss of employment and revenue, resulting in millions of jobs and billions of dollars in potential revenue lost. The work recommends extra-ordinary financial and other support measures for the sector. It further recommends a raft of safety and health protocols as the industry gradually reopens.
A large proportion of the global tourism industry is highly exposed and vulnerable to environmental hazards and has over the last years been highly affected by subsequent disasters and crises. ...Tourism involves the interactions of organizations, people, and events in a variety of subsystems. The complexity of this interconnected system and the relatively early-stage of tourism-related crisis and disaster studies suggests that a dialogue between the tourism and the disaster risk research communities could be beneficial in order to share knowledge and define gaps regarding crisis and disaster affecting the tourism industry. Our study aims at giving directions to fill this gap by reviewing key contributions on crisis and disaster risk management and adopting a systematic approach to review the tourism-oriented literature on the topic. Grounding on the analysis of 113 relevant publications, this note describes how the literature has developed to this point and where the field seems to be heading in the future. The findings point towards a research agenda for the future.
•Dialogue between the tourism and the disaster risk research communities•Sharing knowledge, terminology, and identifying research gaps•Suggestions for further research•Need for interdisciplinary research focused on tourism preparedness
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•A TOE framework for analyzing tourism industry ecologization (TIE) was developed.•TIE depends on the configuration of technology, organization, and environment.•The fsQCA elucidated ...pathways for high and non-high levels of TIE.•Fiscal decentralization, industrial structure, and green coverage are key factors.•The optimization strategy of TIE needs to be contextualized.
Global tourism sustainability goals call for a higher tourism industry ecologization (TIE) level. Previous studies have focused on TIE’s conceptual definition and assessment framework but have not yet to explore its driving mechanisms. This study builds an analytical framework for TIE based on the Technology-Organization-Environment (TOE) framework. It proposes that TIE depends not on a single condition but on the configurational effects of technology, organization, and environment. Using Getis-Ord Gi* to analyze the spatial distribution of TIE and then fuzzy-set qualitative comparative analysis (fsQCA) to analyze the effect of conditions on TIE, the results show that: 1) From 2011 to 2019, the level of TIE in 30 Chinese provinces is generally stable, but its spatial distribution varies. 2) There are three configurations to achieve high TIE levels: green drive, organization pull environment, and comprehensive conditions drive. Moreover, there are two configurations to achieve not-high TIE levels: comprehensive conditions miss and organization-environment miss. 3) Fiscal decentralization and industrial structure are the main conditions for high levels of TIE, and low green cover is the primary condition for non-high levels of TIE. The impact of technology innovation capacity and digital economy development level on TIE depends on specific combinations of conditions. This study provides a valuable reference for tourism destination managers coordinating technical, organizational, and environmental conditions to promote TIE according to local conditions.
Structural model robustness checks in PLS-SEM Sarstedt, Marko; Ringle, Christian M; Cheah, Jun-Hwa ...
Tourism economics : the business and finance of tourism and recreation,
06/2020, Volume:
26, Issue:
4
Journal Article
Peer reviewed
Partial least squares structural equation modeling (PLS-SEM) has become a standard tool for analyzing complex inter-relationships between observed and latent variables in tourism and numerous other ...fields of scientific inquiry. Along with the recent surge in the method’s use, research has contributed several complementary methods for assessing the robustness of PLS-SEM results. Although these improvements are documented in extant literature, research on tourism has been slow to adopt the relevant complementary methods. This article illustrates the use of recent advances in PLS-SEM, designed to ensure structural model results’ robustness in terms of nonlinear effects, endogeneity, and unobserved heterogeneity in a PLS-SEM framework. Our overarching aim is to encourage the routine use of these complementary methods to increase methodological rigor in the field.
Blockchain's ability to increase the level of disintermediation in tourism represents this technology's most effective influence on the industry. The advent of online travel agencies has changed ...tourism's market structure by transferring power from suppliers to consumers. This paper aims to develop a blockchain-based framework for the tourism industry by employing a qualitative method that uses the semi-structured interview to determine how domain experts conceive the future of intermediaries were the tourism industry to adopt blockchain technology. The results show that when taking into account blockchain's influence on businesses, blockchain is considered an appropriate technology for eliminating mediators from the tourism industry's supply chain and also for banning new mediators from gaining access to this industry, thereby removing intermediaries from the tourism market.
•Part of the accommodation offer is marketed informally, which makes it difficult to measure the real tourist activity.•The data sources issued by official organizations leave an important part of ...the tourist activity unrecorded.•The coastal areas are the destinations that suffer a higher seasonal concentration of arrivals and a higher volume of travelers.•The findings indicate that overnight stays not recorded in the official statistics add up to 23%.
Studies have shown that records from official hotel occupancy statistics underestimate the volume of tourists arriving in a territory since tourists staying in non-regulated establishments are not registered. The data from online platforms allow a more approximate estimate, however, they do not reflect the real volume of tourists arriving at a destination either. Therefore, it is difficult to know the real dimension of the tourism industry in a tourist destination. This generates problems of public planning and market analysis by companies. An innovative methodology is proposed to estimate the real size of the tourism industry through an assessment of water consumption patterns. An isolated system such as the Balearic Archipelago in Spain was selected to evaluate the proposed model. For this purpose, the availability of water in the territory, the different existing water sources and the volumes of water supplied have been analyzed. The water consumption linked to the different agents have been also studied. The findings indicate that overnight stays not recorded in the official statistics add up to 23%. This must be considered to determine the real impact of tourism on society and on the environment.
The paper develops a model of destination competitiveness that will enable comparisons between countries and between tourism sector industries. The model seeks to capture the main elements of ...competitiveness
highlighted in the general literature, while appreciating the special issues involved in exploring the notion of destination competitiveness as emphasised by tourism researchers. Associated with the model
is a set of indicators that can be used to measure the competitiveness of any given destination. These indicators, comprising both objective and subjective measures, were identified from the major elements
comprising the generic destination competitiveness model and also from discussions at workshops held in Korea and Australia. This paper has four major objectives: to develop a model of destination competitiveness
that identifies key success factors in determining destination competitiveness; to develop an appropriate set of indicators of destination competitiveness; to highlight the advantages and limitations of
the model; and to identify areas for further conceptual and empirical research. The development of a model of destination competitiveness and an associated set of indicators allows identification of the
relative strengths and weaknesses of different tourism destinations, and can be used by industry and governments to increase tourism numbers and expenditure, and enhance socioeconomic prosperity.
This book explores the application of psychological theories to tourist behaviour and experiences. It traces the evolution of those theories and how they have changed in response to broader social ...and economic changes. Among those changes have been the development of tourism, which reflects those social changes and contributes to them. In doing so, tourism theories also contribute to and gain insights from emergent psychological theories including those derived from the neurosciences. The book provides both undergraduate and postgraduate students with an understanding of core psychological perspectives derived from both humanistic and empirical psychology and their application to tourist behaviours and experiences.
El artículo busca identificar la presencia de factores estratégicos internos en los establecimientos de alojamientos y hospedaje de la provincia de Sabana Centro en el departamento de Cundinamarca, ...Colombia. Se realizó el análisis a partir de fundamentos teóricos de tres factores estratégicos internos que soportan la creación de ventajas competitivas a largo plazo: activos organizacionales, marketing mix y activos reputacionales. Para la recolección de la información se desarrolló un instrumento que se aplicó a los establecimientos formalmente constituidos en la zona. Los resultados evidencian que en su mayoría los establecimientos de alojamiento y hospedaje en la provincia de Sabana Centro adolecen de los factores estratégico internos sugeridos por la teoría de management. Podrían ser apoyados por instituciones públicas y privadas para implementarlos y así impulsarlos a tener una oferta más consistente y competitiva. Esta investigación finalizó meses antes del inicio la pandemia provocada por la COVID-19 y sus efectos no fueron estudiados, pero los resultados aportan a su recuperación en un futuro próximo.
The purpose of this study is to design a model for human resource development in the tourism industry of Isfahan province based on the knowledge management process. The statistical population ...consists of experts in the tourism industry of Isfahan province selected by the purposeful criterion-based method, who were surveyed through a questionnaire. The data were analyzed through interpretive structural modeling and importance-performance matrix. The designed model includes 9 indicators which, according to the knowledge management process, are classified in 4 dimensions including knowledge creation, knowledge retention, knowledge transfer and distribution, and application of knowledge, and were placed in 5 levels and their relationships were identified. The results showed that at the lowest level, the indicators of "designing the model of occupational competencies of tourism industry" and "designing human resource information system" impose the greatest impact on other indicators. In fact, they are the most important indicators of human resource development of tourism industry in Isfahan province. The indicator of “defining and presentation of excellence awards for human resource management of tourism industry" occupied the highest level with the most dependence. Furthermore, the results of the importance-performance matrix of human resource development indicators showed that all 9 identified indicators were in the area of focus or weakness, which indicates that more attention should be paid.
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