Let's Talk Society - and the society we´re talking about is in transition to a green and sustainable society, an inclusive society, and an innovative and reflective society. What is our role as ...communication professionals in all of this? How can we foster public debate? This book addresses these challenges and offers some answers.
This paper deals with multimodal interaction in professional settings. The question is: How do people use communicative resources to create and pass on knowledge cooperatively? The focus lies on ...functions of the interplay of multimodal communicative resources. The analyses presented are based on a case study: in a company, industrial process modelers interview employees about workflows, then develop a preliminary process model of the production process and afterwards a computer-generated final process model. In these situations, the participants combine complex resources such as speaking, writing, and visualizing (so-called modality interdependencies, MID). The article proposes a model for describing and analyzing the forms and functions of modality interdependencies.
Language Policy in Business: Discourse, ideology and practice provides a critical sociolinguistic and discursive understanding of language policy in a minority language context, focusing on ...Welsh-English bilingualism in private sector businesses in Wales.
This experimental research was intended to make an analysis and assessment toward the use of English Conversation Journal (ECJ) whether it is effective to improve students’ speaking performance in ...Business English Communication or not. The objectives of this study were to find out whether there are any significant differences between students who are taught by using ECJ and without ECJ in terms of students’ speaking performance in Business English Communication. The Researcher employed quantitative research with two groups consisting of pre-test and post-test groups through random sampling where Office Management students (OM-35) as control class and (OM-36) as experimental class. The result revealed that the mean difference is 11.75. It showed that the average result of students’ deviation score in Control and Experiment groups was 69.50-81.25=-11.75. In other words, there are significant differences in students’ Speaking Performance in Business English Communication between those who were taught by using English Conversation Journal (ECJ) and those who were not. Therefore, improving student’s speaking performance in Business English Communication by using English Conversation Journal (ECJ) can be an alternative in teaching and learning process.
This article discusses the transformative power of questioning techniques in the helping profession of coaching. The following aspects will be discussed: How do questioning practices contribute to ...changing the client, i.e., for learning and for personal (further) development, which is the actual goal of coaching? And what is the best way to document and analyze this potential – in terms of the local and global effectiveness of questioning practices?
This commentary attempts to offer a practitioner's perspective on Chan (2019), which looks at how the communication skills of senior managers have changed throughout their careers. The findings of ...the study suggest that educators in ESP and higher education should prepare future leaders in a more long-term and holistic way so that they can become successful members of the business community. As they take up leadership functions, they will not only need an advanced proficiency of English but will have to use it as a lingua franca in business combined with relationship building, which requires relational language and soft skills. This repertoire will not only empower them but also create a company culture of trust and integrity for all the stakeholders. Educators in ESP and higher education need to prepare their learners to become holistic leaders and to overcome the challenges of workplace communication using English. This commentary discusses how Chan's findings could also be used to inform corporate training/coaching. It also provides tasks intended to support course participants in learning more about themselves, their own values, and their beliefs that are important for long-term relationship building.
•A business English trainer's perspective on C. Chan's (2019) paper.•Language and communication strategies developed beyond formal learning.•English proficiency combined with soft skills and coaching throughout career.•Facilitating on-the-job learning via communities of practice and real-life experiences.•Long-term and holistic view for educators in ESP and higher education.
Get your message across the right way with clear communication Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related ...to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Coverage includes idea crystallization, the rapidly changing business environment, Kurzweil's law of accelerating change, and our increasing inability to understand what we are saying to each other. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message. Today, few professionals can ignore the tsunami of technology that permeates their lives, advancing far more rapidly that most of us can handle. As a result, too many people think that successful speaking means using buzzwords, jargon, and invented words that sound professional, but don't actually communicate meaning. This book provides a path through the noise, helping readers get their message across succinctly, efficiently, and effectively. Adapt your approach for more effective communication Learn the critical skill of crystallizing ideas Tailor your style to the method of delivery Ensure that your message is heard, understood, and internalized It doesn't matter whether you're pitching to a venture capitalist, explaining daily challenges to a non-tech manager, or speaking to hundreds of people - jargon-filled word salad uses a lot of words to say very little. Better communication requires a different approach, and Message Not Received gives you a roadmap to more effective speaking and writing for any audience or medium.
It is argued in most academic literature that Business Model (BM) is a general model for how any business runs or should be run, it is the "blueprint of the business". Conversely we argue that no ...business has just one BM, one model on which it runs all its business or intends to run its business. In other words the BM can be used for "as-is" and the "to-be" businesses. However our research, in contrast to the other BM frameworks, indicates that businesses have more BMs - both "as-is" and "to-be" BMs - the multi business model approach. This was already theoretically indicated by Markides and Charitou in 2004, and again in the Casadesus-Masanell and Ricart model of 2010, but sadly no one in the BM community has followed up on this since then. It could have made a breakthrough in our understanding of BMs, Business Model Innovation (BMI) and Strategic BMI. The Multi Business Model Innovation Approach addresses the concerns in the BM community and in BMI practice to just focus on the ideation and conceptualization of BMs. "BM canvassing", innovating BM building blocks or BM dimensions when carrying out BMI, so-called "blind business model innovation", is not sufficient to run and understand a business today. BMs and BMI must address all the different levels in a business. All BMs are objects to BMI and should be used to maximize the performance and sustainability of the business. The core business and all levels BMs, such as BM dimension components, BM dimensions, BM portfolio, and Business Model Ecosystem (BMES), should all be considered for BMI. The book addresses and documents a gap in BM research and the BM community - but also proposes a generic definition and language of a BM and BMI layers. The significance and importance of this work is related to significant and unexplored possibilities that BMI offers today, and can offer tomorrow. When we thoroughly understand all levels, dimensions and components of the business and its business models, and we are able to co