New disruptive technologies in the context of the Internet of Things (IoT), especially, are changing the manner in which knowledge is managed within organizations, calling for a new and inventive ...knowledge management system and an open approach, to foster knowledge flows. This pattern expectedly should also enhance the development of internal knowledge management capacity, which in turn is a prerequisite of firm's innovativeness. In this context, the main goal of this research is to investigate the relationship among knowledge management system, open innovation, knowledge management capacity and innovation capacity. To reach this goal, the research employs structural equation modelling on a sample of 298 Italian firms from different sectors. The findings indicate that knowledge management system facilitates the creation of open and collaborative ecosystems, and the exploitation of internal and external flows of knowledge, through the development of internal knowledge management capacity, which in turn increases innovation capacity. The research further draws on its findings to identify significant scholarly and managerial implications, and to prescribe future research directions.
Aim/Purpose: The objective of this study was to assess the interrelationships among knowledge management infrastructure, knowledge management process, intellectual capital, and organization ...performance.
Background: Although knowledge management capability is extensively used by organizations, reaching their maximum financial and non-financial performances has not been fully researched. Therefore, organizations need to optimize their performance by exploiting knowledge management capability through the accumulation of intellectual capital, where the new competitiveness is shifting from tangible to intangible resources.
Methodology: This study adopted a positivist philosophy and deductive approach to accomplish the main goal of this research. Moreover, this research employed a quantitative approach since this study is concerned with causal relationship between variables. A questionnaire-based survey was designed to evaluate the research model using a convenience sample of 134 employees from the food industry sector in Jordan. Surveyed data was examined following the structural equation modeling procedures.
Contribution: This study highlighted the potential benefits of applying the knowledge management capabilities, intellectual capital, and organizational performance to the food industrial sector in Jordan. Future research suggestions are also provided.
Findings: Results indicated that knowledge management infrastructure had a positive effect on knowledge management process. In addition, knowledge management process impacted positively intellectual capital and organization performance and mediated the relationship between knowledge management infrastructure and intellectual capital. However, knowledge management infrastructure did not positively associate to organization performance.
Recommendations for Practitioners: The current model is designed to help managers and decision makers to improve their management capabilities as well as their organization financial and non-financial performance through exploiting the organizational knowledge management infrastructure and intellectual capital approaches.
Recommendation for Researchers: Our findings can be used as a base of knowledge to conduct further studies about knowledge management capabilities, intellectual capital, and organization performance following different criteria and research procedures.
Impact on Society: The designed model highlights a significant organizational performance approach that can influence Jordanian food industrial sector positively.
Future Research: The current designed research model can be applied and assessed further in other sectors including banking and industrial sectors across developed and developing countries. Also, we suggest that in addition to focusing on knowledge management process and intellectual capital as mediating variables, future research could test our findings in a longitudinal study and examine how to affect financial and non-financial performance.
•This study investigates the literary corpus on the on digital innovation in KMS.•This paper discusses on digital innovation for business models and performance.•This study evidences a SLR using ...Bibliometric.•This study is based on a database containing publications from year 1999 to 2020.•Innovation and sustainability in KMS are highlighted in the value creation perspective.
This article investigates the literary corpus on digital innovation in knowledge management systems (KMS) to understand its role in business governance.
The study introduces a broad survey of the scientific literature on this topic to understand how digital innovation promotes new business models through the optimization of new knowledge.
We carried out a bibliometric analysis on a database, including 46 articles published in the last three decades (1990–2020). All the articles were written in English.
The results show that research published on the topic reveals interesting implications for business models and business performance. These findings especially highlight the links between innovation and sustainability, revealing that digital transformation tools contribute over the long-term to the value creation process. This research contributes to the existing literature analyzing the KMS topic by considering it from the digital innovation processes perspective, pointing out the need to implement new knowledge creation and to share measures which support global and inclusive growth.
As academic and practitioner studies on crowdsourcing have been building up since 2006, the subject itself has progressively gained in importance within the broad field of management. No systematic ...review on the topic has so far appeared in management journals, however; moreover, the field suffers from ambiguity in the topic's definition, which in turn has led to its largely unstructured evolution. The authors therefore investigate the existing body of knowledge on crowdsourcing systematically through a penetrating review in which the strengths and weakness of this literature stream are presented clearly and then future avenues of research are set out. The review is based on 121 scientific articles published between January 2006 and January 2015. The review recognizes that crowdsourcing is ingrained in two mainstream disciplines within the broader subject matter of innovation and management: (1) open innovation; and (2) co‐creation. The review, in addition, also touches on several issues covered in other theoretical streams: (3) information systems management; (4) organizational theory and design; (5) marketing; and (6) strategy. The authors adopt a process perspective, applying the ‘Input–Process–Output’ framework to interpret research on crowdsourcing within the broad lines of: (1) Input (Problem/Task); (2) Process (session management; problem management; knowledge management; technology); and (3) Outcome (solution/completed task; seekers’ benefits; solvers’ benefits). This framework provides a detailed description of how the topic has evolved over time, and suggestions concerning the future direction of research are proposed in the form of research questions that are valuable for both academics and managers.
A hallmark of the new economy is the ability of organizations to realize economic value from their collection of knowledge assets as well as their assets of information, production distribution, and ...affiliation. Despite the competitive necessity of becoming a knowledge-based organization, senior managers have found it difficult to transform their firms through programs of knowledge management. This is particularly true if their organizations have long histories of process and a tradition of business success. This research examines the issue of effective knowledge management from the perspective of organizational capabilities. This perspective suggests that a knowledge infrastructure consisting of technology, structure, and culture along with a knowledge process architecture of acquisition, conversion, application, and protection are essential organizational capabilities or "preconditions" for effective knowledge management. Through analysis of surveys collected from over 300 senior executives, this research empirically models and uncovers key aspects of these dimensions. The results provide a basis for understanding the competitive predisposition of a firm as it enters a program of knowledge management.
The purpose of this research is to investigate the effect of organizational commitment (with three dimensions of emotional commitment, continuous commitment, and normative commitment) on knowledge ...management processes (KMP) in project-based organizations, considering the mediating role of employee motivation. This research has an applied purpose and a descriptive and quantitative nature, which was conducted with a survey strategy. The statistical population is managers and experts of first-class construction companies in Tehran. Data collection was done through a standard questionnaire with 58 questions and hypotheses were tested with SmartPLS. The findings showed that emotional commitment and continuous commitment have a positive effect on employee motivation in project-oriented organizations, respectively, 0.56 and 0.2. Also, employee motivation has a positive effect of 0.51 on KMP in project-oriented organizations. Therefore, employee motivation plays a mediating role in influencing the dimensions of organizational commitment to KMP. But normative commitment does not have a positive effect on employee motivation in project-oriented organizations. On the other hand, employee motivation is influenced by their commitments to the organization and will have positive effects on intellectual capital management, KM and ultimately business performance. Among research backgrounds, the effect of organizational commitment dimensions on improving KMP with the mediating role of employee motivation in project-oriented organizations has not been investigated. It is expected that the results of this research can finally provide scientific and executive solutions to improve the performance of project-oriented organizations through the improvement of these components.
O TRABALHADOR DO CONHECIMENTO NO CONTEXTO DA ORGANIZAÇÃO Itaborahy, Anderson Luís Cambraia; Muñoz, Ivette Kafure; Alvares, Lillian Maria Araújode Resende
Perspectivas em gestão & conhecimento,
09/2023, Volume:
13, Issue:
3
Journal Article
Discuteo conceito de Trabalhador do Conhecimento, as formas de usodesse termoe as respectivas implicações para a Gestão do Conhecimento, especialmente diante do cenário de intensas mudanças nos ...ambientes organizacionais associadasao usode tecnologias. A partir dessa discussão, será apresentada uma forma de designação dos trabalhadores do conhecimento que favoreça as práticas de GC nas organizações contemporâneas,em linha com o paradigma social daCiência da Informação.Fundamenta a discussãoametodologia exploratória qualitativa, baseada numa revisãonarrativade literatura que sumarizae criticaas diferentes formas de uso do termo. Os resultados encontrados confirmam achados anteriores no sentido do uso não sistemático e vago do termo trabalhador do conhecimento, sendo frequente sua utilização sem prévia conceituação, o que prejudica seu uso como categoria de análise.Apesar disso, existe uma tendência detentaridentificar o trabalhador do conhecimento como uma classe especial, uma elite de trabalhadores, com consequências relevantes para as organizações.Concluiapontando que o termo trabalhador do conhecimento seria melhor tratado como um tipo-ideal que encapsule osatributosrelevantese permita uma aplicação flexível, de acordo com os objetivos e estratégias de cada organização, ou mesmo cada projeto, e não como uma definição que estabeleça categorias estanques.
As metodologias ativas têm destaque no desenvolvimento da autonomia e do protagonismo do estudante estimulando sua conscientização e participação no processo de ensino e aprendizagem enquanto os ...professores se tornam facilitadores, introduzindo os alunos na construção do conhecimento. Na educação corporativa o treinando é o maior responsável pelo aprendizado cabendo ao instrutor desenvolver diferentes estratégias de ensino e aprendizagem direcionando o desenvolvimento do treinando de forma consciente. Através da gestão de pessoas, a educação corporativa incentiva o treinando a desenvolver a capacidade de aprender de forma autônoma, participativa e contínua aliando as estratégias organizacionais e pessoais. Neste sentido, o artigo, buscou delinear e realizar pesquisa sobre modelos de metodologias ativas e suas aplicações junto a profissionais de educação corporativa. Para isso, utiliza-se uma amostra de 36 (trinta e seis) profissionais atuantes na cidade de Fortaleza/CE. Os dados foram tratados por meio da técnica de Análise Fatorial Exploratória (AFE) e indicam que as metodologias ativas permitem, aos educandos vivenciar experiências quanto a liberdade, iniciativa, interesse, responsabilidade pela avaliação da aprendizagem, diagnostico e treinamento.
PALAVRAS CHAVES: Metodologias Ativas; Educação Corporativa; Avaliação; Gestão do Conhecimento.
•A DSS based on a 3D fuzzy methodology has been developed.•The DSS allows to evaluate the level of alignment between an enterprise's knowledge and its KMSs.•The DSS proposes corrective actions and ...suggests strategies for KMS adoption to improve KM alignment.•The DSS is tested on a small and medium enterprise (SME) operating in the high-tech industry.
The purpose of this paper is to propose a three-dimensional fuzzy logic approach to evaluate the level of alignment between the knowledge an enterprise possesses and the knowledge management systems (KMSs) it adopts. The study also aims to propose the KMSs best suited to reducing misalignment and improving operational performance in terms of efficiency and effectiveness, analysing the level of alignment between an enterprise's knowledge and its KMSs from both the ontological and epistemological points of view. The authors have used the proposed methodology to develop a software-based Knowledge Management Decision Support System (KM-DSS), which was tested on a small and medium enterprise (SME) operating in the high-tech industry. The results highlight that the proposed DSS allows managers to evaluate knowledge management processes and identify which KMSs to adopt to improve alignment with the nature of the knowledge their enterprise possesses as well as to increase their level of efficiency and effectiveness.
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