This study aims to analyze the performance of Islamic philanthropic institution during the COVID-19 pandemic (2020–2021) by using a balanced scorecard approach. The balanced scorecard assesses a ...company or institution based on four perspectives: finance, customer, internal business, and growth and learning. For internal business and growth and learning performance perspectives, data were taken from interviews, and the annual report of the institution was taken for a finance perspective. For customer perspectives, the study used a questionnaire distributed to 100 respondents who are regular donors to philanthropic institution. They play an essential role because regardless of the economic conditions that occur, they are still obliged to donate as a form of the obligation of a rich Muslim to pay zakat. The results showed that the customer perspective had the highest value in its performance results compared to the other three perspectives. Islamic philanthropic institution has a high orientation to customers where customer satisfaction is prioritized in improving the performance of zakat institutions, especially during the pandemic. This is in line with the performance of Islamic philanthropic institution, which continues to increase performance during the pandemic. Despite experiencing a decline in zakat funds in the second wave of COVID-19, Islamic philanthropic institution increased infaq and sadaqah funds during the same period.
AcknowledgmentThe authors thank the Research and Innovation Institute (LRI), Universitas Muhammadiyah Surakarta, for the enormous financial support in writing this research through the HIT funding scheme with number 01/A.6-II/FAI/1/2022.
•Working in a non-profit organization increases job satisfaction for BHPS sample.•It is also beneficial for life satisfaction (no gender differences are apparent).•The positive effect is uniform ...along the well-being distribution.•Its shadow price is 22,000GBP (with average income at 27,000GBP).
Working in non-profit organizations has been shown to be good for individuals’ satisfaction with their jobs despite lower incomes. This paper explores the impact of non-profit work on life satisfaction more general for the British Household Panel Survey (BHPS) and finds a significant positive impact the size about more than a fourth of that of getting widowed. This effect is quite uniform across the subjective well-being distribution, and thus exists also for those who are already happy. Shadow prices peg this effect at around 22,000GBP p.a., the average amount of equivalent net household income in the sample analyzed (which is roughly 27,000GBP p.a.). The positive effect can be explained by third sector workers enjoying their day-to-day activities more, being (affectively) happier and feeling that they are playing a useful role in their lives.
Although there are several marketing implications that have been considered in the context of social media marketing, less attention has been paid to the influence of antecedents of consumer brand ...engagement (telepresence, social presence and involvement) and their consequences for non-profit organizations. Thus, the main purpose of current research is to examine the influence of telepresence, social presence and involvement on consumer brand engagement (CBE) (second-order), which in turn affects electronic word of mouth and willingness to donate. To test the proposed model, this paper used social media platforms. We employed a Facebook page that presents non-profit organizations (brands) using a sample of non-students. We found that telepresence, social presence and involvement positively impact CBE, which in turn impacts electronic word of mouth and willingness to donate. The findings of our research demonstrate how CBE is formed in this particular context and what outcomes are to be expected, with important implications for both marketing theory and practice.
•Social media applications have been growing largely over the business area.•Less attention has been paid to the influence of antecedents of CBE.•We examine the influence of telepresence, social presence and involvement on CBE.•The research employed a Facebook Page that presents non-profit organizations.•The data were gathered from 400 Jordanian consumers.•We found that telepresence, social presence and involvement positively impact CBE.•CBE impacts electronic word of mouth and willingness to donate.•Results reveal how CBE formed in the context of non-profit organizations.
Research question: This study examines the effect of board gender diversity and a critical mass of women on the board on organizational problems of non-profit sport clubs. It relies on theories from ...social categorization and information/decision-making perspectives and on critical mass theory.
Research methods: Four waves of data from a German sport club panel (2009-2015; n = 6504) are used which allow analyzing causal effects with lagged variables. Gender diversity was measured with the share of women on the board, the Blau index, and the number of women on the board. The perceived severity of human resource, financial, facility, and development problems represent the dependent variables.
Results and findings: The results of regression analyses show that board gender diversity significantly reduces human resource and financial problems. Human resource problems are even smallest in clubs with an overbalanced board (≥60% women), while facility problems are perceived as bigger in such clubs. The results provided evidence for critical masses of one or at least three women for reducing human resource problems and of at least four women for perceiving bigger facility problems. Development problems are not impacted by board gender diversity or critical masses.
Implications: The findings for human resource and financial problems support the information/decision-making perspective, suggesting that board gender diversity benefits the organization because of diversity in resource access, human and social capital, and improved quality of decision-making. Thus, increasing gender diversity of the board can be a way to reduce problems in these areas.
This research aimed to determine the effect of supply chain challenges and supply chain performance in nonprofit organization performance and the supply chain integration and management commitment in ...supply chain performance. One hundred questionnaires were distributed to top-level, middle-level, and lower-level managers of Afghanistan non-profit organizations. Out of 100 questionnaires distributed, 55 questionnaires were filled and returned a 55% response rate. This study adopted a quantitative method using the SmartPLS application. This study found that integrating supply chain indicators such as sharing information, planning, controlling and coordinating materials, and commitment of all three management levels positively affects supply chain performance. Moreover, this study found that challenges such as government regulation, customer pressure, and supply chains performance indicators such as supply chain delivery flexibility, customer responsiveness time, and inventory cost significantly affect non-profit organization performance.
Purpose
This study aims to examine the influences of transformational leadership, job enrichment and recognition on employee job satisfaction in non-profit organizations.
Design/methodology/approach
...An empirical study was conducted on employees working in United Malays National Organization (UMNO). Data was collected from 226 employees via self-administered questionnaires. The convenience sampling method was applied for participant selection, and data was analysed using Pearson’s correlation and multiple regression analysis via statistical package for the social sciences.
Findings
Job enrichment, transformational leadership and recognition were all found to have significant and positive relationships with job satisfaction.
Practical implications
The findings imply that job satisfaction will improve if managers are motivated to promote job enrichment, transformational leadership and employee recognition programs. These steps will augment the organization’s effort to design and implement the best strategies for enhancing employees’ job satisfaction.
Originality/value
This study elaborates on transformational leadership, job enrichment and recognition in relation to job satisfaction. The insights it provides are novel due to the lack of research on the combination of these attributes. The study’s model was tested on UMNO, a non-profit organization in Malaysia that plays a significant role in Malaysian politics. Hence, this study provides a valuable addition to the literature on Malaysia. The study’s model was supported by transformational leadership theory and social exchange theory, making it another significant contribution to the body of literature.
Purpose: This study aims to evaluate the practice of accountability at the XYZ Foundation. XYZ Foundation is a non-profit organization that is still developing so it needs stakeholder support to ...achieve the vision and mission of the organization. In getting this support, the XYZ Foundation needs to carry out accountability to gain public support. Methodology/approach: This study evaluates financial accountability based on ISAK 35 and evaluates performance accountability based on financial ratios. Researchers also conducted a comparative analysis to get the best practices from similar organizations. The research method used is descriptive qualitative with a case study approach and researchers collect primary and secondary data through interviews, documentation and collect digital documentation published by XYZ Foundation through social media and official websites. Findings: The results showed that accountability has not been performed optimally by XYZ Foundation. Through comparative analysis, XYZ Foundation can identify best practices from similar organizations. Practical and Theoretical contribution/Originality: This research evaluates accountability practices with the approach of performance and financial indicators of XYZ Foundation and conducts a comparative analysis with similar organizations. Research Limitation: This research was only conducted on one entity, namely the XYZ Foundation with the period 2020-2022.
Purpose
In addressing policy problems, it is difficult to disentangle public policies from private efforts, business institutions and civic activities. Societies may acknowledge that all these ...domains have a role in accomplishing social aims, but there are fundamental problems in understanding why, how and with what implications this occurs. Drawing upon the insights from the papers of this special issue, the authors aim to advance the understanding of governance and accountability in different contexts of hybridity, hybrid governance and organizations.
Design/methodology/approach
The authors conceptualize common theoretical origins of hybrid organizations and the ways in which they create and enact value by reflecting on the articles of the special issue. Furthermore, the authors propose agendas for future research into hybrid organizations.
Findings
Hybrid organizations can be conceptualized through two types of lenses: (1) the dimensions of hybridity (ownership, institutional logics, funding and control) and (2) their approaches to value creation (mixing, compromising and legitimizing).
Practical implications
This article provides more detailed and comprehensive understanding of hybridity. This contribution has also important practical implications for actors, such as politicians, managers, street-level bureaucrats, professionals, auditors and accountants who may be enveloped in various hybrid settings, policy contexts and multi-faceted interfaces between public, private and the civil society sector.
Originality/value
Hybridity lenses reveal novel connections between four types of hybrid institutional contexts: state-owned enterprises (SOEs), non-profit organizations (NPOs), social enterprises (SEs) and municipally owned corporations (MOCs). This paper provides theoretical instruments for doing so.
PurposeThe European Union (EU) member states are obligated to implement the separate collection of textile waste by the year 2025. Nowadays, non-profit organizations (NPOs) are the largest collectors ...of post-use textiles. In support of upcoming changes, this study develops an understanding of barriers and drivers for establishing partnerships between NPOs and companies in reverse textile supply chains.Design/methodology/approachThis study adopts the embedded single-case design. The main data source is semi-structured interviews with NPOs, companies and research institutes in Finland, identified through intensity case sampling. The drivers and barriers are categorized into seven categories: environmental, economic, social, institutional, technological and informational, supply chain and organizational categories.FindingsThis study elaborates on the barriers and drivers in a new context of textile valorization and prioritizes them. The study identifies the alignment of interests and goals, increased transparency and clarity of terminology and other main factors in establishing the partnership.Research limitations/implicationsExpanding the geographical boundaries of current research will capture the experiences of NPOs and companies in other contextual settings.Practical implicationsThis study contributes to the existing knowledge with a broad picture of different barriers and drivers. The findings intend to support the integration of NPOs in reverse textile supply chains.Social implicationsThe partnership can potentially minimize the export of post-use textiles to developing countries, thus reducing the negative environmental footprint and social impact of the textile industry.Originality/valueThe study looks at an emerging form of partnership between NPOs and companies in reverse supply chains for enabling valorization of post-use textiles.
In order to prevent and fight terrorism, a new research area has developed called terrorist financing. An important aspect is the financing of terrorism by Non-Profit Organization (NPO), through ...transfer funds, terrorist alliances, abuse of NPOs, terrorist recruitment, and false NPOs and agents. Therefore, the NPO counter-terrorist financing strategy was established, considering four major aspects: warning information indicators, internal management mechanisms, international cooperation and information sharing, and counter-terrorist Financing legislation. This paper provides a new way to supervise the terrorist financing of NPOs. First, actual cases should be collected, and viable warning indicators for regulatory agencies and NPOs should be established. Second, internal management mechanisms should be strengthened to actively prevent terrorist activities within NPOs. Third, given the global activity of NPOs and terrorist organizations, information-led international cooperation must be emphasized. Fourth, from the angle of independent counter-terrorist Financing legislation, the gap should be filled in NPO counter-terrorist Financing legislation.
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