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  • Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service
    Ehrlich, Betsi Harris
    Type of material - profess. monogr
    Publication and manufacture - Boca Raton [etc.] : St. Lucie Press, cop. 2002
    Language - english
    ISBN - 1-57444-325-9
    COBISS.SI-ID - 13199590

Library Call number – location, accession no. ... Copy status
Central Technological Library of the University of Ljubljana 221947 Skladišče
IN: 120040847
available - outside loan, loan period: 14 days
EF, Central Economics Library, Ljubljana · Prosti p.
D1 EHRLICH B. Transactional Six
IN: 000203765
available - outside loan, loan period: 1 months
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