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  • Agile values as mediators between digitalisation and good governance during the Covid-19 pandemic [Elektronski vir] : a comparative analysis of public administrations in selected EU countries
    Tomaževič, Nina, 1973- ...
    Purpose - The study aimed to analyze the impact of digitalization on good governance with respect to selected local public administrations during the Covid-19 lockdown in the spring of 2020. The ... overriding assumption is that agile values mediate the relationship between digitalization and good governance at this public administration level. Design/methodology/approach - Data were obtained through a web-based survey conducted between June and August 2020. The empirical analysis was facilitated by applying partial least squares structural equation modelling (PLS-SEM) on a sample of 761 public managers from 5 Central European countries (Czech Republic, Germany, Poland, Romania, Slovenia). Findings - The results show that digitalization has been an essential driver of good governance during the Covid-19 pandemic. Three out of four agile values – “employees and internal relationships”, “working public services”, and “change management” – are also shown to help make digitalization more effective and thereby facilitate good governance. Research limitations/implications – Despite some limitations (e.g. respondents’ subjective evaluations, the study was performed in various stages of the pandemic in the observed countries, differences in the broader environment and local administration systems in studied countries) the findings of the study are important given the lack of comparative empirical studies. Practical implications - Public administrations should be digitalized and reformed in a way that ensures they effectively and efficiently design, implement, measure and continuously improve their strategies, tactics and services, which can all be accomplished by being agile. Originality/value - The paper offers insight into (1) the lectures learnt about the nature of digitalized public services/processes and agile management approaches in response to the Covid-19 pandemic and their impact on good governance, and (2) the proposals for policymakers and managers in public administrations with regard to operating in extreme VUCA circumstances in any next wave of the Covid-19 pandemic and when faced with potential new pandemics/public health disasters.
    Source: IRSPM 2023 - United or divided? Public value(s), Management and Governance in turbulent times, conference, 3 - 5 Apr 2023 [Elektronski vir] (Str. 1-24)
    Type of material - conference contribution ; adult, serious
    Publish date - 2023
    Language - english
    COBISS.SI-ID - 150779651

    Link(s):

    https://irspm2023.exordo.com/

    dostopno z geslom


    https://www.irspm.org/conferences/conference-2023

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