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Scale up digital government transformation in Indonesia, the case of Jambi City [Elektronski vir]Maulana, Rio Yusri ...The purpose of this research is to examine and identify key elements that emphasize the importance of digital transformation to scale up local government performance through digital transformation. ... The Indonesian government has initiated a comprehensive overhaul of its traditional governance system, which has long been associated with inefficiency, ineffective bureaucracy, low transparency, and widespread corruption issues resulting in rampant mismanagement. To enhance the quality of public services, Indonesia recognizes the necessity of utilizing technology, collaboration, and more transparency and introduces Sistem Pemerintahan Berbasis Elektronik (SPBE) or Electronic-based Government System as digital transformation iniciatives. This research will focus on one of local government in Indonesia called Jambi City, now actively undertaking various measures to achieve digital transformation through the initiation of SPBE through out the 100 Smart City Movement. By employing a mixed method, we aim to gain a comprehensive understanding of the case, and what potential can be offered in the future. Through surveys and interviews, we collected both qualitative and quantitative data to explore the challenges and opportunities associated with implementing digital government initiatives at the local level. Our preliminary analysis reveals that scaling up digital government transformation presents significant challenges, including regulations, silos and government barriers, inadequate infrastructure, and limited resources. However, there are also opportunities for success, such as stakeholder collaboration and public-private partnerships. We contend that by adopting a collaborative approach can effectively advance their digital transformation efforts and better serve their constituents. The implications of our findings are significant for policymakers, practitioners and academics interested in the intersections of technology and government in developing countries.Source: The future of public administration enabled through emerging technologies [Elektronski vir] : 31th NISPAcee Annual Conference, May 25-27, 2023, Belgrade, Serbia : e-proceedings ([13] str.)Type of material - conference contribution ; adult, seriousPublish date - 2023Language - englishCOBISS.SI-ID - 173977859
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Maulana, Rio Yusri | ![]() |
Dečman, Mitja, 1972- | 20936 |
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