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Herzbergova dvofaktorska teorija delovne motivacije na primeru zaposlenih v turizmu [Elektronski vir]Čivre, Žana ; Lovec, Nina ; Fabjan, DašaPrispevek obravnava delovno motivacijo kontaktnega osebja v turizmu v Sloveniji. Motivacijo opredeljujemo na podlagi Herzbergove dvofaktorske teorije, ki temelji na dveh vrstah faktorjev delovne ... motivacije, in sicer na motivatorjih, ki zaposlene motivirajo, in higienikih, ki zaposlenih ne motivirajo, a so brez njih nezadovoljni. Rezultati izvedene empirične raziskave kažejo, da imajo motivatorji (npr. priznanje, odgovornost) zelo močan vpliv na delovno motivacijo, medtem ko higieniki (npr. višina plače) nanjo nimajo statistično značilnega vpliva. Izhajajoč iz izsledkov raziskave lahko vodstva turističnih podjetij posvetijo večjo pozornost oz. povečajo pomen motivatorjev, v smislu povečanja odgovornosti kontaktnega osebja, uvedbe priznanj, omogočanja usposabljanj in podajanja ustreznih informacij, saj so le-ti dejavniki ključnega pomena za motiviranost zaposlenih.Source: Management [Elektronski vir]. - ISSN 1854-4231 (Leto 8, št. 3, jesen 2013, str. 219-232, 268)Type of material - e-article ; adult, seriousPublish date - 2013Language - slovenianCOBISS.SI-ID - 4869079
Author
Čivre, Žana |
Lovec, Nina |
Fabjan, Daša
Topics
delovna motivacija |
turizem |
zaposleni |
kontaktno osebje |
kontaktno osebje |
work motivation |
tourism |
employees |
employees
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Čivre, Žana | 32336 |
Lovec, Nina | 35095 |
Fabjan, Daša | 16158 |
Source: Personal bibliographies
and: SICRIS
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