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  • The role of crowding in youth's perception of pleasantness in public transport [Elektronski vir]
    Lep, Žan ; Bogolin, Anamarija ; Krašovec, Petra, 1992-
    Efficient, reliable and pleasant public transport is central in sustainable mobility planning. However, in spite of recent efforts to improve and modernize the experience of bus transport, the number ... of passengers in Ljubljana is slowly but steadily declining. Present research looked into the commuting experience of university students (representing roughly a third of bus passengers in Ljubljana), hoping to better understand the effect of environmental and psychological factors in their public transport usage rates and loyalty. Specifically, we focused on how they define crowding, and how it affects their perception of commute pleasantness. Most of the participants experienced crowding daily and rated it as one of the most unpleasant environmental factors, surpassed only by delays (other highly unpleasant factors include stale air, malodor and unsafe driving). The highest consensus in the proposed definitions of crowding were those defining it as the time when no new passengers can easily board the bus, when the driver turns on the audio notifications, and when other people are touching the respondents. The perceptions of crowding's unpleasantness and frequency were both correlated negatively with the overall pleasantness of the commute, suggesting further improvements should also be focused on reducing the density of passengers by increasing the frequency or capacity of the buses.
    Type of material - conference contribution ; adult, serious
    Publish date - 2019
    Language - english
    COBISS.SI-ID - 70548578