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  • The impact of digitalized communication on the effectiveness of local public administrations - findings from Central European countries in the Covid-19 crisis [Elektronski vir]
    Hirsch, Bernhard ...
    This paper analyses the impact of the use of digital communication tools in administrative procedures, on the effectiveness of local public administrations in the time of the Covid-19 pandemic. It ... considers the Covid-19 driven changes of the legal competence of the institutional unit, and the public administration's orientation to good governance as mediators of this relationship. By applying partial least squares structural equation modelling (PLS-SEM) on survey data (N=610) from five central European countries, we can show that a Covid-19 accelerated use of digitalized communication tools has a positive effect on the effectiveness of local public administrations. Our data also indicate that Covid 19-driven new laws and instructions and good governance - based on the mostly convergent administrative traditions and European trends - partially mediate the relationship of the use of digital communication tools and the administrative effectiveness. These findings do not significantly differ between the participating countries and their bureaucratic traditions. Consequently, the Covid-19 crisis proved to be a joint facilitator of responsive public governance yet complaint to the rule of law, regardless of traditionally more legalistically or managerially oriented national administrative systems.
    Source: EGPA - Conférence du GEAP - Bruxelles 7-10 septembre 2021 [Elektronski vir] : Gestion de conférence ConfTool (Str. 1-19)
    Type of material - conference contribution
    Publish date - 2021
    Language - english
    COBISS.SI-ID - 76184579

    Link(s):

    https://www.conftool.org/egpa-conference2021/index.php?page=submissions

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    https://egpa-conference2021.org/index.php

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