Customer winback : how to recapture lost customers and keep them loyal

University of Primorska University Library - all departments (UPUK)

Customer winback : how to recapture lost customers and keep them loyal

Griffin, Jill ; Lowenstein, Michael W., 1942-

Type of material - book

Edition - 1st ed.

Publication and manufacture - San Francisco : Jossey-Bass, cop. 2001

Language - english

ISBN - 0-7879-4667-2

COBISS.SI-ID - 383703

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Author
Griffin, Jill | Lowenstein, Michael W., 1942-

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Univerzitetna knjižnica	available - outside loan, loan period: 21 days

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Univerzitetna knjižnica 658.6 GRIFFIN, J. Customer IN: 01000005086	available - outside loan, loan period: 21 days

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